Meet CSG at MWC Barcelona 2026

11:00 AM CET
From Network Data to Business Impact: Turning AI-Ready OSS/BSS into Measurable CX Gains feat. Infovista

Network and customer insights arrive too late when OSS and BSS operate in silos, driving reactive operations, missed revenue, and avoidable churn. At MWC, Infovista and CSG show what changes when network intelligence is operationalized in real time.

Speakers:

• Muhannad AlAbweh, Chief Product Officer, Infovista
• Mayoor Mahendra, VP Networks, CSG

12:00 PM CET
Modernizing Legacy Channels with Agentic AI

This session shows how CSPs use advanced LLMs and an agentic AI layer to interpret user intent and activate existing VAS services without re-architecting their stack. The outcome: faster service launches, lower integration costs, and stronger returns on existing VAS investments. Practical. Deployable. Focused on ROI—not AI hype.

Speaker: Victor Reus, Product Manager, Networks, CSG

14:00 PM CET
From AI Experiments to Operational Impact feat. AWS

Telecom is moving past AI pilots and into production. The real shift isn’t better recommendations—it’s AI that can act. When trusted real-time network data is combined with agentic AI and cloud scale, operators move from reactive operations to autonomous execution.

Speakers:

• Hitesh Agrawal, Global Alliance Lead, AWS
• Mayoor Mahendra, VP Networks, CSG

11:00 AM CET
When OSS and BSS Act as One: Using Agentic AI to Protect Experience and Grow Revenue feat. Infovista

At MWC, Infovista and CSG show how agentic AI turns network insight into immediate business action. By combining Infovista VistAI and Ativa with CSG Converged Mediation & Activation (CMA), operators can detect experience risk earlier, resolve issues faster, and reduce operational effort—before customers are impacted.

Speakers:

• Steven Kish, Director, Product Management, Infovista
• Raehan Ahsen, Director, Strategic Product Management & Partnerships, Networks, CSG

12:00 PM CET
Turning 5G and IoT Roaming into Profitable Growth feat. Three Group

5G, IoT and travel eSIM are transforming roaming monetisation. In this session, CSG and Three Group show how Quality of Service is becoming a commercial lever—linking QoS to churn, NPS and roaming revenue—and explore the 5G/IoT roaming use cases most likely to deliver sustainable, margin-positive growth over the next few years

Speakers:

• Three Group
• Finn Kornbo, Executive Director, Product & DevelopmentCSG

12:00 PM CET
Modernizing Legacy Channels with Agentic AI

This session shows how CSPs use advanced LLMs and an agentic AI layer to interpret user intent and activate existing VAS services without re-architecting their stack. The outcome: faster service launches, lower integration costs, and stronger returns on existing VAS investments. Practical. Deployable. Focused on ROI—not AI hype.

Speaker: Victor Reus, Product Manager, Networks, CSG

12:00 PM CET
Modernizing Legacy Channels with Agentic AI

This session shows how CSPs use advanced LLMs and an agentic AI layer to interpret user intent and activate existing VAS services without re-architecting their stack. The outcome: faster service launches, lower integration costs, and stronger returns on existing VAS investments. Practical. Deployable. Focused on ROI—not AI hype.

Speaker: Victor Reus, Product Manager, Networks, CSG

12:00 PM CET
Modernizing Legacy Channels with Agentic AI

This session shows how CSPs use advanced LLMs and an agentic AI layer to interpret user intent and activate existing VAS services without re-architecting their stack. The outcome: faster service launches, lower integration costs, and stronger returns on existing VAS investments. Practical. Deployable. Focused on ROI—not AI hype.

Speaker: Victor Reus, Product Manager, Networks, CSG