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CSG ACP
Attract and retain customers by delivering amazing experiences with North America’s leading platform for cable and broadband billing.
CSG Ascendon
Sell any digital service direct to customers and let them build bundles, pay and self-serve on their terms.
CSG Encompass
Expand your portfolio beyond connectivity services to B2B and B2B2X, and generate new revenue streams.
CSG Forte
Accept online and mobile payments, ACH, contactless and other digital payment options.
CSG Xponent
Deliver effortless customer experiences anytime, anywhere on CSG’s leading customer engagement platform.
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Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
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Why CSG
Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
Explore
Custom Rules Engine
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Are there flaws in your customer care processes that cause friction and cost revenue? Fix them with intelligently designed business rules. The CSG Custom Rules Engine (CRE) lets you implement rules for virtually any billing platform that solve a vast array of issues, from input errors on customer accounts to unnecessary truck rolls. Using CRE, CSG customers are executing 200 million rules per month that support nearly 100,000 customer service representatives daily. And these businesses are saving money. Read this data sheet to see detailed examples of how the CRE is helping CSG customers reduce costs and provide better service.