Real-time, dynamic policy management is an essential component of fully monetizing emerging 5G core use cases, including network slicing. It will be essential to intelligently manage data transaction quality, priority and user preferences to support use cases ranging from enhanced mobile broadband and IoT to manufacturing and mission-critical healthcare services.
5G-ready policy management, including policy control for voice and data services in existing 3G and 4G networks.
Virtualized solution with proven scalability to support tens of millions of subscribers.
Pre-integrated solutions for rapid monetization, available on-premises or hosted.
Effective policy control anticipates the customer journey, integrating real-time charging, self-care, payment methods and notification strategies. Operators can then engage the customer in experiences relevant to when and where they are to deliver the ultimate personalized subscriber experience.
Policy Control
Manage policies for converged voice/data/messaging services across 3G, 4G and 5G networks. Manage subscriptions, data plan creation, campaigns and on-device self-care to monetize the customer journey.
Data Retail Engine for Roaming Monetization
Drive lucrative roaming revenues by combining policy control, plan creation, campaign management and on-device self-care to engage and monetize every aspect of the subscriber roaming experience.
Real-time Engagement
Create and manage engaging campaigns to highly targeted subscriber segments using multiple delivery channels. Trigger real-time engagement, from “Welcome” messages to silent roamer targeting to optimal cross-selling and upselling opportunities. Integrate with business systems and analytic engines to monetize subscriber trends, usage patterns and behaviors to create insightful automated campaigns.
CSG offers a full-service control point solution (SCP) for voice call control, including real-time authorization for all domestic and roaming services. Enhance customer experiences with real-time interactions like balance thresholds notifications and integrated upsell solutions.
Our virtualized messaging platform is the most efficient, most scalable messaging platform on the market, enabling the fast introduction of new revenue-generating messaging services like real-time promotions and personalized services.
SMS continues to be an essential channel for driving revenues and improving subscriber loyalty. It remains the only messaging service that is accessible on all devices across the world.
SMS Solutions
As operators roll out their 5G networks, they require SMS solutions to dynamically support message delivery across network types and verticals, including subscriber, enterprise and IoT. In addition, SMS solutions must meet 5G-specific requirements, including dynamic scaling, to support network slicing and predicted massive IoT traffic volumes.
The CSG SMS Solution enables operators to quickly future-proof their messaging services, features and capacity with minimum impact on their existing infrastructure. The solution ensures operators can continue to provide this essential service across 4G and 5G networks while reducing costs and maximizing efficiencies.
USSD Gateway
USSD is the ideal service delivery channel for interactive, subscriber-centric services such as account inquiries, self-care, service activation, purchase and other value-added services. Our USSD gateway uses configuration-based tooling interfaces to build new services, with new out-of-the-box messaging to support voice and data services, including balance and end-of-call notifications.
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