Achieve your business goals with our comprehensive solution portfolio.
In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.
Leverage industry-leading technology to solve your business problems.
Simplify the customer billing experience and earn customers’ trust, loyalty, and referrals with CSG Bill Explainer.
A wide variety of industries partner with CSG to succeed.
The Frost Radar for Global 5G Revenue Management and Monetization, 2023 examines how CSPs can fully capitalize on their 5G investments.
Partner with CSG to solve your biggest business challenges.
Get expert insights into the CSP revenue management & monetization landscape and learn why Gartner has recognized CSG as a Representative Vendor.
Explore these resources to help guide your journey.
Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.
Discover actionable strategies for CX success in 2025. Learn how to personalize moments, balance AI, break data silos, and prove CX ROI.
CSG has been recognized for achieving the highest placement in strategy and vision collectively.
Access Gartner's 2025 Market Guide for CSP Revenue Management & Monetization Solutions. Learn how CSG is recognized among 19 leading vendors shaping the future of CSP monetization, revenue management, and network strategies.
Customer Story
What happens when a company uses AI to fix its broken call routing? Fewer transfers, faster resolutions, and a 43% drop in calls t…
See how this EHR provider boosts patient access with fast OTPs and scalable appointment reminders—secure, real-time and built fo…
Dive into this CSG case study to learn how this telco customer delivered an intelligent approach to digital engagement, creating c…
Learn how one U.S. health system decreased no-show rates and increased revenue by implementing automated appointment reminders.
With more than 2 million documents processed in six months, the tolling provider increased QA coverage without scaling staff—and…
Improve the fraud resolution experience by reaching customers in the right moment, on the best channel. Learn how a leading U.S. b…
Tired of confused customers? CSG Bill Explainer offers a personalized, intuitive bill breakdown, reducing call center volume and s…
In public assistance programs, digital adoption matters. Learn how a state agency served its citizens more efficiently using omnic…
EaaS simplifies device setup, eSIM transfers & provisioning—cutting costs and boosting CX with fast, scalable API integration.
A financial services provider gained a 360-degree view of the customer across channels—then used it to capture more payments, mo…
Optimize your outbound voice campaigns to build trust and reduce churn. Learn how one insurance provider retained millions in annu…
