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CSG ACP
Attract and retain customers by delivering amazing experiences with North America’s leading platform for cable and broadband billing.
CSG Ascendon
Sell any digital service direct to customers and let them build bundles, pay and self-serve on their terms.
CSG Encompass
Expand your portfolio beyond connectivity services to B2B and B2B2X, and generate new revenue streams.
CSG Forte
Accept online and mobile payments, ACH, contactless and other digital payment options.
CSG Xponent
Deliver unforgettable customer experiences anytime, anywhere on CSG’s leading customer engagement platform.
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Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
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Why CSG
Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
Explore
VicTrack’s Digital Transformation Speeds Up Time to Market and ROI
- Size: 1.84 MB
- Format: PDF
There’s a lot riding on Victoria’s public transport system, and VicTrack’s telecommunications network keeps it running—providing ticketing, customer information and other critical systems in the Australian state. On top of that, VicTrack provides telecom products and services to partners and agencies in the wholesale market.
But the decades-old network required an overhaul. Its manual processes slowed down quoting, pricing and qualifying, which hampered Victrack’s time to market and ROI. To help automate functions and streamline workflows, VicTrack chose DGIT Systems (today part of CSG) as a digital transformation partner.
Download this case study to learn how CSG Encompass Quote helped VicTrack:
- Cut process and deployment times by 30%
- Consolidate hundreds of products to just 26
- Create new revenue opportunities in their wholesale business
- And more