Achieve your business goals with our comprehensive solution portfolio.
In our annual report analyzing trends in customer experiences, we uncover how leading brands cut through the chaos to earn trust and drive growth.
Leverage industry-leading technology to solve your business problems.
Discover how CSG Xponent Analytics transforms complex customer data into clear, actionable dashboards that empower your team to make confident decisions.
A wide variety of industries partner with CSG to succeed.
CSG is proud to be included again in this year’s report.
As organizations look to modernize their revenue operations, this Gartner® analysis serves as a trusted resource for evaluating the technologies shaping the future of digital selling.
Partner with CSG to solve your biggest business challenges.
Tired of AI as a buzzword? So are we. That’s why we built AI to solve real problems.
Explore these resources to help guide your journey.
See how leading Customer Journey Management platforms are raising the bar — and why CSG stands out as a Leader.
Cut through the noise. Discover how clarity drives CX success in 2026 in this free report from CSG.
A practical guide to AI-driven closed-loop customer journey management, introducing the QKS AI Maturity Matrix and why CSG was recognized as an Industry Pioneer.
See how clear communication, focused personalization, and simpler journeys help brands rebuild attention, trust, and long-term loyalty in 2026.
Customer Story
Faster deployment times, greater ROI—see how VicTrack transformed telecom operations and simplified 100+ offers to 26 with CSG Q…
Discover how One NZ transformed wholesale telecom—launching new products in days and delivering a seamless digital experience wi…
Learn how a leading operator reimagined complex global operations and automated manual workflows to drive revenue growth with a te…
Credit card fraud costs consumers and banks billions of dollars every year. Consumers lose money with each instance of fraud, and …
Learn how leading telco PLDT boosted customer satisfaction, accelerated collections and lowered costs by modernizing and simplifyi…
Optimize your outbound voice campaigns to build trust and reduce churn. Learn how one insurance provider retained millions in annu…
A global top-five bank wanted to streamline their process for notifying customers who had paid off their mortgages.
Automate field operations with CSG Field Service Management: 70%+ automated dispatch, 4× fewer route areas, +1 job/tech/day, and …
A financial services provider gained a 360-degree view of the customer across channels—then used it to capture more payments, mo…
Learn how a leading U.S. grocery chain grew engagement and revenue with smarter email marketing.
Learn how Three Group Solutions achieved an 85% reduction in customer onboarding time with CSG Ascendon, the cloud-native billing …
What happens when a company uses AI to fix its broken call routing? Fewer transfers, faster resolutions, and a 43% drop in calls t…
