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        • Our Solutions:

          Achieve your business goals with our comprehensive solution portfolio.

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        • icon-customer-communicationsCustomer Communications & Operations – Communicate with customers on their channel of choice.
        • icon-network-solutionsNetwork Solutions – Handle 5G data at scale.
        • icon-revenue-managementBilling, Revenue Management & Monetization – Go from a telco leader to a digital leader.
        • icon-configureConfigure, Price, Quote – Spend less time hardcoding and more time closing.
        • icon-customer-experienceCustomer Experience – Drive customer loyalty with every interaction.
        • icon-payment-merchantPayment & Merchant Services – Getting paid should always be the easy part.
        • icon-wholesaleWholesale & Partner Management – Streamline every part of the partner journey.
      • The State of the Customer Experience Report 2026

        In our annual report analyzing trends in customer experiences, we uncover how leading brands cut through the chaos to earn trust and drive growth.

        Read full report
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        • Our Platforms:

          Leverage industry-leading technology to solve your business problems.

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        • icon-csg-ascendonCSG Ascendon – Cloud-native SaaS platform that gets you to market faster.
        • icon-csg-forteCSG Forte – A scalable payments platform that streamlines the end-to-end payment journey.
        • icon-csg-acpCSG ACP – Market-leading platform for broadband, cable, and satellite providers.
        • icon-wholesaleCSG Field Service Management – Powers smarter field service and exceptional customer experiences.
        • icon-csg-encompassCSG Encompass – Scalable revenue management for any business model.
        • icon-csg-xponentCSG Xponent – A real-time CX platform for personalized engagement.
        • icon-configureCSG Quote & Order – A market-leading CPQ solution designed for complex enterprises.
      • Two colleagues collaborating at computer
        Are you trying to guess your way to great CX?

        Discover how CSG Xponent Analytics transforms complex customer data into clear, actionable dashboards that empower your team to make confident decisions.

        See how
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        • Our Industries:

          A wide variety of industries partner with CSG to succeed.

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        • icon-telecommunicationsTelecommunications – Connect customers to what they care about.
        • icon-retailRetail – Create the ultimate buying experience.
        • icon-healthcareHealthcare – Engage patients when it matters most.
        • icon-insuranceInsurance – Simplify insurance interactions every step of the way.
        • icon-tolling-smart-mobilityTolling & Smart Mobility – Improve revenue collection by turning anonymous drivers into customers.
        • icon-financial-servicesFinancial Services – Be there for customers at every stage of their financial journeys.
        • icon-governmentGovernment – Experiences that transcend citizens’ expectations.
        • icon-utilitiesUtilities – Simplify utility management for both you and your customers.
      • cheerful dark skinned woman sincerely smiling while texting
        The 2026 Simplification Playbook: Your Guide to Reducing Complexity with Confidence

        This playbook lays out five decisive moves every operator can take right now to start cutting structural complexity, achieving profitable B2B growth, and building AI capabilities that actually deliver value rather than cost.

        Read full report
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  • icon-why-csgWhy CSG
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        • Why Choose CSG:

          Partner with CSG to solve your biggest business challenges.

        • icon-our-customersOur Customers – We deliver real business outcomes.
        • icon-about-csgAbout CSG – Working hard to make your life easier.
        • icon-partnersPartners – Together, we can help simplify our customers’ most complex problems.
        • icon-industriesIndustry Associations – Supporting great organizations globally.
          Working alongside industry innovators
        • icon-our-leadershipOur Leadership – Bringing decades of experience in monetization and customer engagement.
        • icon-awardsAwards & Recognition – Celebrating our achievements and industry acclaim.
        • icon-global-impactGlobal Impact – Making a difference from the inside out.
      • CSG’s Approach to AI

        Tired of AI as a buzzword? So are we. That’s why we built AI to solve real problems.

        Learn how we do it
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        • Resources:

          Explore these resources to help guide your journey.

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        • icon-all-resourcesResource Center – All the resources you need to succeed.
        • icon-customer-storiesCustomer Stories – See how we help our clients achieve greatness.
        • icon-upcoming-eventsUpcoming Events – Explore our upcoming events.
        • icon-newsNews & Insights – Discover CSG blogs, media coverage and press releases.
        • icon-trust-centerTrust Center – Learn more about CSG’s security, compliance, and privacy practices.
        • icon-contact-usContact Us – Get in touch with us today.
      • CSG named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Journey Analytics and Orchestration

        Access the full 2026 Gartner® Magic Quadrant™ for Customer Journey Analytics and Orchestration report.

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  • National Bank Stops Fraud Before It Starts with Customer Alerts

    November 13, 2025

    Credit card fraud costs consumers and banks billions of dollars every year. Consumers lose money with each instance of fraud, and they lose trust in their bank.

  • Deal Manager Demo

    November 10, 2025

    Experience how CSG Deal Manager helps global banks streamline complex deal negotiations—from pricing and forecasting to automated approvals to drive faster, more profitable outcomes.

  • How AI and APIs Are Transforming Telco CPQ

    October 29, 2025

    Greg Tilton talks with Guy Daniels from TelecomTV about the critical architectural considerations for integrating SaaS-based, telco-specific CPQ into OSS/BSS stacks, noting how well APIs and microservices manage complexity.

  • 2026 State of the Customer Experience

    October 28, 2025

    Cut through the noise. Discover how clarity drives CX success in 2026 in this free report from CSG.

  • Powering Banking Modernization and Customer-first Innovation

    October 28, 2025

    Discover how CSG helps banks modernize smarter with customer-first, modular approaches that deliver faster impact and less risk.

  • AI-Driven Field Service Management. Built for the Speed of Fiber.

    October 16, 2025

    Discover how CSG Field Service Management helps fiber providers scale installs, reduce truck rolls by up to 40%, and achieve same-day revenue recognition through AI-driven automation.

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CSG®, Ascendon®, CIT® and Forte® are registered trademarks of CSG Systems, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved.