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        • Our Solutions:

          Achieve your business goals with our comprehensive solution portfolio.

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        • icon-customer-communicationsCustomer Communications & Operations – Communicate with customers on their channel of choice.
        • icon-network-solutionsNetwork Solutions – Handle 5G data at scale.
        • icon-revenue-managementBilling, Revenue Management & Monetization – Go from a telco leader to a digital leader.
        • icon-configureConfigure, Price, Quote – Spend less time hardcoding and more time closing.
        • icon-customer-experienceCustomer Experience – Drive customer loyalty with every interaction.
        • icon-payment-merchantPayment & Merchant Services – Getting paid should always be the easy part.
        • icon-wholesaleWholesale & Partner Management – Streamline every part of the partner journey.
      • 2025 State of the Customer Experience eBook mock up on white background
        The State of the Customer Experience Report 2025

        In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.

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        • Our Platforms:

          Leverage industry-leading technology to solve your business problems.

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        • icon-csg-ascendonCSG Ascendon – Cloud-native SaaS platform that gets you to market faster.
        • icon-csg-forteCSG Forte – A scalable payments platform that streamlines the end-to-end payment journey.
        • icon-csg-acpCSG ACP – Market-leading platform for broadband, cable, and satellite providers.
        • icon-csg-encompassCSG Encompass – Scalable revenue management for any business model.
        • icon-csg-xponentCSG Xponent – A real-time CX platform for personalized engagement.
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        Estimate your ROI with CSG Bill Explainer

        Simplify the customer billing experience and earn customers’ trust, loyalty, and referrals with CSG Bill Explainer.

        Estimate your ROI
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        • Our Industries:

          A wide variety of industries partner with CSG to succeed.

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        • icon-telecommunicationsTelecommunications – Connect customers to what they care about.
        • icon-retailRetail – Create the ultimate buying experience.
        • icon-healthcareHealthcare – Engage patients when it matters most.
        • icon-insuranceInsurance – Simplify insurance interactions every step of the way.
        • icon-tolling-smart-mobilityTolling & Smart Mobility – Improve revenue collection by turning anonymous drivers into customers.
        • icon-financial-servicesFinancial Services – Be there for customers at every stage of their financial journeys.
        • icon-governmentGovernment – Experiences that transcend citizens’ expectations.
        • icon-utilitiesUtilities – Simplify utility management for both you and your customers.
      • CSG Recognized as a Leader in Frost & Sullivan’s 2023 5G Revenue Management & Monetization Radar

        The Frost Radar for Global 5G Revenue Management and Monetization, 2023 examines how CSPs can fully capitalize on their 5G investments.

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  • icon-why-csgWhy CSG
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        • Why Choose CSG:

          Partner with CSG to solve your biggest business challenges.

        • icon-our-customersOur Customers – We deliver real business outcomes.
        • icon-about-csgAbout CSG – Working hard to make your life easier.
        • icon-partnersPartners – Together, we can help simplify our customers’ most complex problems.
        • icon-global-impactGlobal Impact – Making a difference from the inside out.
        • icon-our-leadershipOur Leadership – Bringing decades of experience in monetization and customer engagement.
        • icon-awardsAwards & Recognition – Celebrating our achievements and industry acclaim.
        • icon-trust-centerTrust Center – Keeping our customers’ data secure.
        • icon-industriesIndustry Associations – Supporting great organizations globally.
          Working alongside industry innovators
      • Man and woman in classic suit discussing business details and using laptop while standing outdoors
        2025 Gartner® Market Guide for CSP Revenue Management & Monetization Solutions

        Get expert insights into the CSP revenue management & monetization landscape and learn why Gartner has recognized CSG as a Representative Vendor.

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        • Resources:

          Explore these resources to help guide your journey.

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        • icon-all-resourcesResource Center – All the resources you need to succeed.
        • icon-customer-storiesCustomer Stories – See how we help our clients achieve greatness.
        • icon-contact-usContact Us – Get in touch with us today.
        • icon-newsNews & Insights – Discover CSG blogs, media coverage and press releases.
        • icon-upcoming-eventsUpcoming Events – Explore our upcoming events.
      • CSG Named a Leader in The Forrester Wave™️ for Customer Journey Orchestration

        Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.

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  • Unlocking MVNO Success: Future-Proofing for Growth Through Cloud Migration and Effortless Customer Experiences

    June 1, 2025

    Explore how Standard Bank Group strengthened customer relationships and boosted engagement by expanding their services.

  • CSG Solutions for Service Updates & Issue Resolution

    May 29, 2025

    How do you keep customers informed—and satisfied—as they’re getting an issue resolved? Learn about CSG’s solutions for service updates and issue resolution.

  • Smarter Self-Service: Leveraging Technology for Effortless Customer Care

    May 28, 2025

    In just 15 minutes, you’ll gain insights on how leading brands are reimagining broken self-service experiences through AI-powered resolutions, journey redesign and actionable insights that drive measurable business impact.

  • Optimize P&C Insurance Communications

    May 19, 2025

    CSG specializes in transforming high-cost, high-risk in-house print and mail operations into efficient, compliant, and cost-effective outsourced solutions.

  • CSG Solutions for Appointment & Service Management

    May 14, 2025

    Proactive, personalized communications keep customers in the know and minimize no-shows. Learn about CSG’s appointment and service management solutions.

  • 2025 Gartner® Market Guide for Customer Journey Analytics & Orchestration

    May 13, 2025

    The 2025 Gartner ® Market Guide for Customer Journey Analytics & Orchestration offers all the research and recommendations to help navigate this evolving landscape.

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CSG®, Ascendon®, CIT® and Forte® are registered trademarks of CSG Systems, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved.