Product and Sales Leadership

CSG’s leadership brings decades of experience in helping companies solve their biggest business challenges, from digital transformation to customer experience innovation.

James Kirby

Head of EMEA

James Kirby is Head of EMEA at CSG, where he is responsible for go-to-market strategy and business development across the region. His international experience helps him craft service offerings that improve customer experience. 

With 20 years’ experience at CSG, James puts customer excellence and continuous improvement at the center of his strategy. He has previously held product management, business development and services roles within CSG.