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CSG ACP
Attract and retain customers by delivering amazing experiences with North America’s leading platform for cable and broadband billing.
CSG Ascendon
Sell any digital service direct to customers and let them build bundles, pay and self-serve on their terms.
CSG Encompass
Expand your portfolio beyond connectivity services to B2B and B2B2X, and generate new revenue streams.
CSG Forte
Accept online and mobile payments, ACH, contactless and other digital payment options.
CSG Xponent
Deliver effortless customer experiences anytime, anywhere on CSG’s leading customer engagement platform.
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Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
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Why CSG
Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
Explore
Major Satellite Cable Provider Boosts Satisfaction with Self-Service Options
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Customers hate to wait on hold. What they hate even more is discovering there was a simple answer to their question. A leading satellite cable provider wanted to help customers solve their problems faster and let agents devote their time to the most high-priority calls. By partnering with CSG for Interactive Messaging, they were able to increase customer satisfaction with shorter wait times, all at a lower cost.