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CSG Proactive Appointment Reminders

Avoid costly rescheduling and missed service calls.

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Life moves fast, and patients are busier than ever

Missed appointments can cause delays that keep healthcare providers from seeing as many patients as they possibly can. As a result, businesses lose revenue.

CSG Proactive Appointment Reminders mitigate this problem. The solution leverages our cloud-based, cross-channel interaction management platform and allows our clients’ patients to receive automated reminder calls, SMS/Text messages or emails regarding their previously scheduled appointments. Patients can verify their appointment, dynamically reschedule within the automation or even be connected to a receptionist if they need further assistance.

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