CSG Proactive Appointment Reminders

CSG Proactive Appointment Reminders

Life moves fast, and patients are busier than ever. Missed appointments can cause delays that keep healthcare providers from seeing as many patients as they possibly can. As a result, businesses lose revenue.

CSG Proactive Appointment Reminders mitigate this problem. The solution leverages our cloud-based, cross-channel interaction management platform and allows our clients’ patients to receive automated reminder calls, SMS/Text messages or emails regarding their previously scheduled appointments. Patients can verify their appointment, dynamically reschedule within the automation or even be connected to a receptionist if they need further assistance.

 

Resources

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  • CSG Conversational Commerce
    417.0 KB | Data Sheets
  • CSG at The Pay TV Show 2018
    Videos
  • The Customer Journey Guidebook
    6.2 MB | White Papers
  • How to Succeed at Data-Driven Journey Orchestration
    16.5 MB | White Papers
  • Journey Hub
    1.7 MB | Data Sheets