Text messaging is one of the fastest-growing communication channels—and also one of the most popular. SMS/text messaging allows users to say what needs to be said and move on, replacing a five‐minute phone conversation with 30 seconds of typing on a phone keypad and no more than 160 characters.
CSG Interactive Messaging solutions understand that your customers’ time is valuable and in high demand. The ability to receive and send messages in the most efficient way possible, in the shortest amount of time, is on everyone’s wish list. Confirm a service appointment. Notify a customer of an outstanding debt. Or send discount coupon codes to a mobile device. The possibilities are endless.