Improve Customer Engagement With Business SMS Services
Enhance your CX with Text Message SolutionsConnect with customers in real-time using CSG’s SMS capabilities. Our solutions offer unmatched reliability, scalability, and flexibility, helping you build stronger relationships while generating better business results.
Interactive messaging solutions tied to business outcomes
Make money: Increase sales and conversions by reaching customers directly and personally.
Save money: Reduce costs by using SMS for customer support, notifications and promotions.
Build brand equity: Strengthen your brand’s reputation by providing excellent customer service and timely communication, especially in critical moments.
Turn your SMS data into action with CSG Xponent
Sending more messages isn’t the answer. It’s about sending the right ones at the right time. CSG Xponent is a customer experience platform that is flexibly designed as an overlay to your existing systems, acting as the connective tissue that brings your data together. This ensures each customer gets the right contextual message, at the right time, and in the channel they are most likely to engage. Best of all? You can compose, personalize, design and send communications for all channels, in one spot.
SMS message FAQs
Get started with business SMS services
Contact us today to learn more about how CSG can help you implement SMS for businesses to improve CX.
