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CSG ACP
Attract and retain customers by delivering amazing experiences with North America’s leading platform for cable and broadband billing.
CSG Ascendon
Sell any digital service direct to customers and let them build bundles, pay and self-serve on their terms.
CSG Encompass
Expand your portfolio beyond connectivity services to B2B and B2B2X, and generate new revenue streams.
CSG Forte
Accept online and mobile payments, ACH, contactless and other digital payment options.
CSG Xponent
Deliver unforgettable customer experiences anytime, anywhere on CSG’s leading customer engagement platform.
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Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
Explore -
Why CSG
Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
Explore
Forrester Study: Spark, Nurture, And Fire Up Empathy To Drive Innovation
CSG commissioned a Forrester study exploring how organizations can scale empathy to drive both incremental and transformational CX innovation.
Read a commissioned study conducted by Forrester Consulting, “Spark, Nurture, And Fire Up Empathy To Drive Innovation.”
This study covers:
- How empathy is not without its perils
- Spark empathy by connecting at a human level with your customer
- How CX tools can be utilized to quantify empathy
- Scale empathy with strategy enhancements