White Paper

Service Convergence: Cable, Mobile and the Cloud

This white paper presents the detailed findings from the web-based North American survey of cable operators and ISPs that was conducted in August−September 2023.

Service Convergence: Cable, Mobile and the Cloud

Cable service providers of all sizes are now in the throes of a cloud-driven transition phase. One of the most visible attributes of this cloud migration is service convergence.

To understand the impact of service convergence, Heavy Reading partnered with CSG to survey North America-based cable and internet service providers (ISPs) to provide an in-depth view of convergence-driven service delivery impacts and response strategies.

Specific topics addressed in this research project include the following:

  • Service convergence trends and impact on current and planned service delivery models (including service bundles)
  • Cable and ISP mobile network entry drivers and challenges
  • Public cloud service priorities
  • Tools and capabilities vital to achieving success in the converged services realm