Achieve your business goals with our comprehensive solution portfolio.
In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.
Leverage industry-leading technology to solve your business problems.
Simplify the customer billing experience and earn customers’ trust, loyalty, and referrals with CSG Bill Explainer.
A wide variety of industries partner with CSG to succeed.
The Frost Radar for Global 5G Revenue Management and Monetization, 2023 examines how CSPs can fully capitalize on their 5G investments.
Partner with CSG to solve your biggest business challenges.
Get expert insights into the CPQ landscape and learn why Gartner has recognized CSG as a Niche Player.
Explore these resources to help guide your journey.
Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.
Discover actionable strategies for CX success in 2025. Learn how to personalize moments, balance AI, break data silos, and prove CX ROI.
CSG has been recognized for achieving the highest placement in strategy and vision collectively.
The Gartner® Magic Quadrant™ for Configure, Price and Quote Applications evaluates 16 configure, price and quote (CPQ) vendors and positions them based on their Completeness of Vision and Ability to Execute criteria.
Customer Story
Learn how one U.S. health system decreased no-show rates and increased revenue by implementing automated appointment reminders.
Tired of confused customers? CSG Bill Explainer offers a personalized, intuitive bill breakdown, reducing call center volume and s…
Datasheet
Don’t just send customers more messages. Send omnichannel messages that matter, when they matter most. Download the datasheet on X…
Infographic
Transform your customer communications with CSG Communication Studio Letters —where self-service, real-time updates and personal…
Learn how to build real-time, customer profiles that let you deliver the most finely personalized experiences. Download the datash…
Effective communication about appointments and service status is essential. Without it, customers become frustrated, miss appointm…
Boost tolling efficiency with 100% invoice accuracy, fewer disputes, and streamlined billing. Discover our New Tolling Feature for…
How do you keep customers informed—and satisfied—as they’re getting an issue resolved? Learn about CSG’s solutions for servi…
Webinar
In just 15 minutes, you’ll gain insights on how leading brands are reimagining broken self-service experiences through AI-powere…
Brochure
CSG specializes in transforming high-cost, high-risk in-house print and mail operations into efficient, compliant, and cost-effect…
Proactive, personalized communications keep customers in the know and minimize no-shows. Learn about CSG’s appointment and servi…
Industry Report
The 2025 Gartner ® Market Guide for Customer Journey Analytics & Orchestration offers all the research and recommendations to hel…
