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CSG ACP
Attract and retain customers by delivering amazing experiences with North America’s leading platform for cable and broadband billing.
CSG Ascendon
Sell any digital service direct to customers and let them build bundles, pay and self-serve on their terms.
CSG Encompass
Expand your portfolio beyond connectivity services to B2B and B2B2X, and generate new revenue streams.
CSG Forte
Accept online and mobile payments, ACH, contactless and other digital payment options.
CSG Xponent
Deliver effortless customer experiences anytime, anywhere on CSG’s leading customer engagement platform.
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Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
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Why CSG
Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
Explore
CSG Assure Voice Quality Testing
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- Format: PDF
Poor voice quality is a common problem (especially for international calls), due to the different network technologies and topologies a call traverses. It isn’t possible to test the end user’s quality experience with live traffic analysis; it only captures signaling parameters, not the actual voice data stream. With CSG Assure, you can now verify the end-to-end caller experience and accelerate time to revenue.