
Maximize service quality, minimize fraud
Keep your users connected and deliver quality service with global voice, data, SMS, roaming and contact center testing.
Proactively check contact center quality
- Have a conversation with your call bridge or conference service with interactive voice (IVR) testing for local or virtual SIMs
- Automatically test two-way SMS scenarios like two-factor authentication (2FA), appointment scheduling, car parking, televoting and more
- Test your DID and access numbers from a domestic or international mobile network test node on the Assure network
- Get a true understanding of your customer’s experience on your network with voice quality (MO) testing
- Make sure your carrier is meeting expected quality SLAs with real-time updates and alerts

Give roamers an experience that’s just like home
- Verify service quality and detect fraud in your roaming traffic with a SaaS, managed test facility
- Increase roaming usage and revenue with quality assurance for voice, SMS and mobile data
- Test inbound and outbound roamer experiences against different quality parameters
- Immediately flag and troubleshoot problems with interactive, real-time testing and traces for local and virtual SIMs
- Steer roamers to your preferred roaming partner and ensure target volumes in agreements are fulfilled with network scanning of registration attempts

Let subscribers roam where they want to.
Automatically test your SMS
- Send texts to domestic or international destinations via Assure test nodes
- Support common use cases like multi-factor authentication (MFA) testing, outbound delivery testing and access testing
- Simulate the sending and receiving of SMS via the Assure API, story tests and A2P or P2A flows
- Verify SMS delivery with mobile terminating (MT) tests or mobile originating (MO) tests
- Check true delivery times, sender addresses, message content accuracy and more

Test call quality from anywhere in the world
- Run individual or all-in-one tests for connectivity, calling line identification (CLI), false answer supervision (FAS) and quality
- Test voice quality and mean opinion score (MOS) against fixed destinations without having to call every customer
- Verify the ability of the carrier route to properly transmit inbound and outbound calls with DTMF tests
- Check how long it takes between the last digit sent and alerting (post-gateway ringing delay) or if a call is properly connected (answer seizure ratio)

Outsmart fraudsters with active and passive testing
Telcos lose almost $30 billion to fraud every year. And telecom fraud not only impacts telcos’ bottom lines—it also impacts their relationships with customers.
Telcos want to take action—almost 75% say fraud is growing in importance in their organization. Learn how you can protect your revenue and keep fraudsters off your networks with CSG Detect, an incident detection and visualization solution with fully integrated testing.

Shut down common fraud tactics
FAS Detection
Illegal Bypass/SIM Box
International Revenue Share Fraud
Spam/Smishing
Get peace of mind about call quality
Assure and Detect are run in the cloud, so there’s no hardware or capex required. And since both available as a SaaS subscription, you have a clear idea of what your costs are. Get extra peace of mind when you deploy Assure or Detect as a managed service, and get notified of any issues in real time.
Read the Assure overview datasheet