Transforming into a digital service provider isn’t easy. It means fundamentally restructuring your business models, from the storefront to the back office, and digitizing everything you do. You need to make your operations as efficient as possible so you can launch fast, fail fast and scale fast.
CSG fuels your transition from a traditional service provider to a digital service provider, helping you sell, scale and settle for digital services. Get up and running quickly with simple subscriptions or any monetization model. Then, add partners and platform ecosystems to expand what you can offer to customers—and the amount of revenue you can bring in.
Support any digital service with CSG. We work with communications service providers, content providers and technology companies worldwide to help them launch digital services quickly. And do it all without having to replace their existing billing system used to support traditional services. Bundle digital and traditional services from a single solution with our flexible catalog. And scale for success with our cloud-first and on-premise solutions.
One-time purchases? Check. Recurring subscriptions? Done. Dynamic discounts and loyalty programs? We can do that too—and all in real time. Charge for digital services across all devices, users and partners based on different monetization models (subscription, usage, etc.) Let end users check device health, usage and current billing tiers attached to their usage.
Digital services work better when you work together. Sell digital services through a digital ecosystem to any number of end users, whether enterprise, retail, partner, suppliers or end consumers. Set up complex hierarchies that help partners understand usage patterns and settlement amounts. And share revenue with the equipment manufacturers, value-added resellers and other partners that power your digital service.
When your digital services succeed, you need the scale to support them. We offer private cloud, public cloud, hybrid cloud and on-premise solutions to help you scale and support your business model evolution. We use the latest AWS technology to scale capacity based on demand, so you never pay for more than what you use. And our SaaS monetization platform updates in real time, so you always have access to the latest updates and features.
The Digital Economy is here. And it’s here to stay. Participation is no longer an option. Organizations must position their digital services prog ...
Whatever the focus of your digital services program may be, customer mindshare is essential for success. So put them at the center of your strategy ...
Launch new digital services quickly without having to replace your existing billing system used to support traditional services.
Legacy bill ...
Digital e-gifting accounts for nearly $19 billion dollars globally in revenues, which is approximately 11% of all gift card spen ...
Digital services represent a $142 billion opportunity for CSPs—think internet TV, 5G and more. But in a competitive marketplace, you have to be t ...
Many online charging systems (OCS) that claim to be cloud-native aren’t taking advantage of everything the cloud has to offer. The solutions are ...
A well-established communications service provider (CSP) headquartered in Northern Europe needed to deliver on their vision to create new market op ...
Stay ahead of the market with CSG Ascendon Communications.
CSG’s Chad Dunavant talks about how CSG Ascendon Rating & Charging’s cloud-native microservices are setting the stage for 5G and Io ...
