By 2026, the global B2B telco market will be valued at over $100 billion. Many communications service providers are focusing on this market as consumer revenue growth slows. But they aren’t transforming their BSS to effectively support B2B. Siloed charging and billing platforms, built to support bespoke enterprise customer requirements, take too long to update and don’t provide the agility to respond to innovative digital business models. Effectively serving enterprise customers means CSPs need to be able to offer, charge and bill for a portfolio of tailored and bundled products and services.
CSG’s enterprise monetization solutions provide charging, billing and customer management functionality for your largest customers. Capture the value of the B2B market and deliver the complex functionality enterprise customers need to succeed. Consolidate separate enterprise billing instances onto one solution. Manage multiple tenants, charging models and hierarchies without adding additional complexity or systems. Charge and bill for traditional enterprise offers, products and services like VoIP, PBX, Ethernet and more, while establishing new revenue streams from IoT and B2B2X.
We built our enterprise monetization solutions to handle the scale and scope of enterprise needs. We can handle hierarchies with tens of thousands of nodes, and organizations from consumer family relationships to large corporations. There’s no limit on the depth or width of each hierarchy—think 27,000 hierarchies for 7 million varied services.
Offer charging and billing flexibility for all services, including cloud and SaaS offerings, ICT products and services, IoT offerings and more. Seamlessly support traditional lines of business and new digital offerings, and simplify even the most multifaceted enterprise monetization scenarios.
Incorporate products, services and content from partners on the same bill as CSP-owned services. Manage partnerships, MVNOs and hybrid relationships and parallel-rate events to calculate revenue share for retail and wholesale charges. Our enterprise monetization solutions can also model complex, B2B2X and IoT relationships. Plus, offer multi-tenancy to cover all enterprise business models within a single instance of the solution.
Offer your enterprise customers “billing as a service” to bill their customers directly, incorporating logos, branding, and other assets required on GUIs and statements. Present invoices differently for each customer, with varied languages, currencies, tax regimes or countries.
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