Man using digital tablet in kitchen
Interconnect Billing

Improve Efficiency, Profitability and Partner Experience

An interconnect billing system makes life much easier for your company and allows you to partner with virtually any other company.

What is interconnect billing?

Interconnect billing is the process of charging and paying for network resources used by telecom operators. It’s a critical part of the telecom industry, as it directly impacts cost savings and revenue generation. Interconnect billing helps service providers earn money by charging other operators for using their network services like voice, data and SMS. An automated interconnect billing platform supports agreements from multiple parties and multiple service providers. It allows real-time processing, which leads to increased profitability and efficiency.

Explore CSG Digital Partner Management

What to look for in an interconnect billing system

RGB_Invoice-bill-plum

Billing and settlement management

Streamline partner communication and speed up the settlement process.

RGB_Employee-profile-pics-plum

Partner management

Assign each partner a portal to make relationships more efficient. Make the onboarding process practically touch-free to simplify your life and your partners’ lives.

RGB_Transactions-plum

Rating and charging

Rate and re-rate data, digital or voice services at high volumes.

Purple checkmark icon.

Dispute resolution

If disputes happen, you can solve them quickly, thanks to event matching and automatic identification.

Plum Arrows Out Icon

Flexibility and scalability

The system should be flexible enough to meet your specific needs. This includes the ability to support different billing models, traffic volumes and partner relationships.

The benefits of interconnect billing

Adopting an interconnect billing platform gives you complete financial and operational control of your interactions. CSG Interconnect provides a modular solution that you can mix and match and adjust to meet your needs at the moment. Additional benefits of the platform include:

  • Serve your customers better: CSG Interconnect is built for today and tomorrow, allowing you to add the services your customers want, when they want them. You can partner with other telecom operators, business entities, and commercial enterprises.
  • Cut dispute resolution times: Reduce errors and disputes by checking every partner invoice with CSG Interconnect. The platform can also help you reduce resolution times by up to 60%.
  • Get the data and insights you need: CSG Interconnect makes it easy to build dashboards and track your performance using pre-defined benchmarks.
  • Maximize return on investment: CSG Interconnect’s features combine to allow your company to maximize its return on investment.
  • Decrease reaction time: React quickly to trends and introduce new products as the demand arises, thanks to our wholesale billing functionality. The faster your company can bring products to market, the happier your customers will be.
CSG Digital Partner Management Datasheet
  • Our number one goal is to deliver the best experience for our customers, while also providing the best tools for our employees. CSG’s platform helps make both a reality. 

    Cliff Hagan, Executive Vice President of Customer Operations, Charter Communications

Maximize ROI with CSG digital partner management

Get ahead of wholesale billing and improve your company’s partner relationship management systems. Contact CSG today to learn more about how our interconnect billing platform works.

Contact Us