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CSG Interconnect

Settle with all your partners faster

Is inefficient wholesale billing losing you time and money? Recognize revenue faster and reduce risk with the world’s leading SaaS interconnect platform.

Offer new digital services with partners

Don’t waste time teaching an old platform new tricks. Blast past the competition and deliver what customers want from Day 1, with built-in settlement and billing for today and tomorrow’s use cases.
Read the datasheet
  • Settle for popular digital services like streaming video, cloud offerings and app purchases, as well as supporting emerging multi-sided business models like B2B2X
  • Make any company your partner, whether they’re OEMs, OTT providers, resellers or VAS/franchises
  • Calculate revenue share amounts based on fixed or variable costs, monthly subscriptions, number of transactions and other criteria
  • Pay for partner performance by applying penalties or discounts based on the quality of service delivered
  • Guarantee a minimum amount of revenue to make every partnership worthwhile


  • For nearly 20 years, CSG has worked with Inmarsat to get the most out of our billing and revenue management operations, enabling the introduction of new products and services while increasing efficiencies across our business.

    David Thornhill, Senior Vice President, Group IT, Inmarsat

Reduce dispute resolution times by up to 60%

Resolving disputes shouldn’t become a problem of its own. Cut the time it takes to reconcile and resolve issues from days to minutes.
  • Eliminate time-consuming, costly and error-prone dispute handling processes with pre-built statement management workflows and steps for resolution
  • Check all of your partner invoices, not just a selected few
  • Match disputed items against pre-set criteria that you and your partner have agreed on
  • Reconcile disputed invoices in as little as 30 minutes (per invoice), before or after sending
  • Review comparison statuses, system proposals and number of monthly items reconciled and to dispute

Get crystal-clear insights
into KPIs

Want to delve into the latest data on revenue performance or disputed payments? Do all of that with Interconnect—and so much more.
  • Build your dream dashboards without an IT team, with customizable fields and charts
  • Track your business performance against pre-defined benchmarks so you can see what you’re doing well and where you can improve
  • Extract millions of EDRs with ease while maintaining end user privacy with field masking
  • Export financial data in your preferred format (XLSX, PDF) with options to mask or aggregate certain fields
  • Use reporting capabilities to perform gap analyses (and potentially recover millions in additional revenue)

Maximize ROI with all Interconnect features

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Rating

If you can record it, Interconnect can rate it. Rate and re-rate at high volumes (over 2 billion records per day) for any voice, data or digital service.

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Billing

Reduce the manual effort of billing with automated contractual options like aggregated rating, discounting and adjustments.

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Credit Control

Reduce risk when you check the creditworthiness of partners before adding them. Manage credit limits and pre-pay agreements and monitor balances in real time.

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Partner Management

Enable zero-touch onboarding for new partners. The give your partners easy access to settlement information and reduce the cost of partner communication. Send real-time notifications and ensure security with separation of partner data.

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Invoicing and Settlement

Quickly settle with partners using Interconnect’s invoice, reconciliation, statement and settlement functions. Then, track spending trends with financial reporting.

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Dispute Resolution

Resolve disputes faster with a high-performance event matching engine and automatic dispute identification, down to the individual line item.

A solution you can count on

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Maximize your margins

Homegrown wholesale billing systems and spreadsheets only take you so far. Get the latest wholesale billing functionality so you can react to market trends fast.

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Make billing errors disappear

Load thousands of agreements without thousands of errors. Review bills and invoices before they hit partners’ inboxes and stop disputes before they start.

Female CSG employee giving a presentation to colleagues in the Bangalore office

Grow your business without limits

Deploy Interconnect in your preferred cloud or on-premises. Procure additional computing power without worry for high-volume days or bulk re-pricing.

Real results from real customers

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Want to make your wholesale billing better?

Let’s connect about Interconnect and how we can help you recognize revenue faster.