Insights

CSG Insights is a collection of viewpoints and inspiration for service providers competing in the digital world.
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5G and AI Will Transform Mobile Industry

Want to build a better future? Start by building the networks of tomorrow, today. Mobile industry leaders from the GSMA, CTIA and Sprint kicked off Mobile World Congress 2018 with the opening keynote ...

The Right Partners: No Longer Just a Logo On a Page

It was the era of 2G. Marketing teams would dutifully prepare company folders filled with the latest press releases and newest data sheets on the right, and placed neatly behind the stat-filled compan ...

Live Sports Viewing: Consumers Want Premium Without the Price Tag

Across industries, consumer expectations for an exceptional experience with digital services have never been higher.  From on-the-go convenience, 24/7 access and self-help customer service channels t ...

The Future of Digital Experience: Sports Streaming Edition

As streaming live events, particularly sports events, on mobile devices continues to become increasingly commonplace in the digital world, consumers are seeking ways to enhance the experience through ...

3 Trends Shaping the Future of Sports Consumption

For decades, TV guides were the bible of cable content. Families would plan their entire schedules around particular programs – a phenomenon which became known as “appointment television.” In to ...

The Business of Building Smart Societies

For consumers, the definition of “next-generation technology” is pointedly different than what it was just a few years ago. Artificial intelligence has become a practical tool in the home – thin ...