Resource Type: eBook

  • CSG Ascendon Solution


    The difference between success and stagnation lies in your ability to adapt and innovate in the digital economy. CSG Ascendon is the cloud-native SaaS monetization platform designed to ensure your business is future-ready and improve your bottom line.

  • A Quick-Start Guide to Implementing GenAI in CX


    In today’s competitive landscape, customers expect a seamless digital experience. In order to do this, organizations must keep up with trends including Generative AI for hyper-personalization. Confused on how to get started adopting Generative AI?

  • Modernize Your Retail Customer’s Subscription Experience


    Subscriptions have become an indispensable aspect of our daily routines. The subscription economy is rapidly expanding and is projected to reach a market value of $1.5 trillion by 2025. The reasons behind this growth are convenience, flexibility, and the loyalty that consumers feel towards their favorite retail brands.

  • Context Is Key: How to Break Through the Notification Noise to Drive Customer Engagement


    Today, batch-and-blast mass communications are no longer good enough. Improving customer engagement now requires context-driven notifications that propel customers to act.

  • Modernize Your Retail Customer’s Subscription Experience


    Subscriptions have become an indispensable aspect of our daily routines. The subscription economy is rapidly expanding and is projected to reach a market value of $1.5 trillion by 2025. The reasons behind this growth are convenience, flexibility, and the loyalty that consumers feel towards their favorite retail brands.

  • Telecommunications Transformation: Turn Customer Experience into Your Retention Strategy


    Today, 97% of telecommunications CX decision-makers report their organizations have experienced consequences of poor CX. Across the board, organizations struggle to keep customers engaged, and one 1 in 3 are experiencing diminishing returns on their existing customer relationships.