Resource Type: eBook
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CSG Ascendon Solution
The difference between success and stagnation lies in your ability to adapt and innovate in the digital economy. CSG Ascendon is the cloud-native SaaS monetization platform designed to ensure your business is future-ready and improve your bottom line.
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A Quick-Start Guide to Implementing GenAI in CX
In today’s competitive landscape, customers expect a seamless digital experience. In order to do this, organizations must keep up with trends including Generative AI for hyper-personalization. Confused on how to get started adopting Generative AI?
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Modernize Your Retail Customer’s Subscription Experience
Subscriptions have become an indispensable aspect of our daily routines. The subscription economy is rapidly expanding and is projected to reach a market value of $1.5 trillion by 2025. The reasons behind this growth are convenience, flexibility, and the loyalty that consumers feel towards their favorite retail brands.
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Context Is Key: How to Break Through the Notification Noise to Drive Customer Engagement
Today, batch-and-blast mass communications are no longer good enough. Improving customer engagement now requires context-driven notifications that propel customers to act.
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Modernize Your Retail Customer’s Subscription Experience
Subscriptions have become an indispensable aspect of our daily routines. The subscription economy is rapidly expanding and is projected to reach a market value of $1.5 trillion by 2025. The reasons behind this growth are convenience, flexibility, and the loyalty that consumers feel towards their favorite retail brands.
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Telecommunications Transformation: Turn Customer Experience into Your Retention Strategy
Today, 97% of telecommunications CX decision-makers report their organizations have experienced consequences of poor CX. Across the board, organizations struggle to keep customers engaged, and one 1 in 3 are experiencing diminishing returns on their existing customer relationships.