The possibilities for new digital service offerings are virtually unlimited. Incumbent providers and new entrants can rapidly build, configure and launch services that engage consumers and strengthen brand loyalty.
Ascendon provides the flexibility to meet changing consumer demands and the agility to deliver a seamless, omnichannel experience across all devices. Personalize experiences using history, habits and preferences and put the right content in front of consumers at the right time, building brand loyalty.
Ascendon is a SaaS, cloud-based platform, so you can offer new digital services right now and, if needed, modernize front- and back-office systems at your own pace. Eliminate the time, cost and headache of replacing existing infrastructure from the start.
Bundle digital and traditional services in a single solution through a flexible catalog. Trial and provide multiple business models including ad-based, time-based, usage-based, and recurring plans.
Add flexible payment options with eWallet capabilities to process payments in any way, from any device. This includes prepaid, credit or debit cards, loyalty programs, gift cards or third-party digital wallet offerings.
Gain understanding with audience measurement tools and a recommendation engine for intelligent merchandising approaches. Consumer behavior insights increase sell-through rates on offers, upsells and special deals.
Launch new digital services quickly without having to replace your existing billing system used to support traditional services.
Legacy bill ...
Whatever the focus of your digital services program may be, customer mindshare is essential for success. So put them at the center of your strategy ...
Ascendon Rating & Charging is a cloud native module of Ascendon, designed to help operators implement real-time online charging (OCS) functiona ...
Ascendon Rating & Charging is a cloud native module of Ascendon, designed to help operators implement real-time online charging (OCS) functiona ...
“This IDC Market Note offers IDC’s perspective on CSG’s Ascendon solution and how it provides the customer experience and monetiz ...
CSG’s Ascendon Media and Entertainment software-as-a-service (SaaS), cloud-based solution is powering AMC Theatres’ new digital movie servi ...
Several years ago, the combination of four specific technologies—social, mobile, analytics and cloud, or SMAC—was touted as a “perfect storm. ...
Vice President of Global Services, Michael McKnight discusses DT disruption and creating a customer-centric business model.
Richard Ullenius, Head of Global Managed Services talks about the importance of framing Digital Transformation as a business, rather than just a te ...