Digital Wholesale & Partner Management

Streamline Every Part of the Partner Journey

CSG’s comprehensive SaaS Partner Management platform simplifies operations, optimizes resources, reduces costs and accelerates revenue growth. It supports the whole partner management lifecycle and provides the tools to streamline processes, enhance partner relationships and maximize revenue across your business.

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Embrace next-level partner management

A modern approach to telecom wholesale transforms how operators engage with partners, roll out new services and track performance. With CSG’s digital wholesale and partner management solutions, you can unify your entire value chain, reduce overhead and cultivate profitable, long-lasting partnerships. .

We provide an integrated environment for wholesale telecommunications providers, paving the way for strategic success. Streamlined interactions, real-time insights and effortless collaboration build momentum that reveals untapped opportunities. Partner with us to eliminate data silos, accelerate innovation and make your wholesale telecommunication services a core driver of sustainable growth.

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Optimize every aspect of wholesale and partner management

Building diverse partner ecosystems and efficiently managing these partnerships while protecting margins is critical for wholesale telecommunications providers. CSG’s digital wholesale and partner management platform simplifies operations, reduces costs and boosts profitability across all partner types. Our integrated SaaS platform ensures seamless management of your wholesale operations, enabling you to focus on growth and innovation. Here’s what you can achieve with our solutions.

Simplify wholesale billing and settlement

Automating billing processes and streamlining complex agreements for interconnect and carrier services reduces disputes and accelerates revenue recognition. With CSG’s Digital Wholesale suite, you can minimize manual effort while improving accuracy.

Streamline digital partner management

Manage your entire ecosystem from onboarding to billing and settlement effortlessly. Our digital wholesale platform automates key processes, reduces time to market and fosters stronger relationships with real-time data transparency.

Accelerate MVNO/MVNE growth

Onboard new customers, manage billing and deliver a superior experience while ensuring efficiency and cost savings at every step. Our telecom wholesale solutions empower mobile network operators, mobile virtual network operators (MVNOs) and mobile virtual network enablers (MVNEs) to scale rapidly and compete effectively.

Enhance roaming services

Our solutions offer seamless experiences across all products and services, from 4G voice, messaging, data, video and IoT services to 5G standalone (SA) and non-standalone (NSA) services. They provide accurate rating, billing and settlement for roaming services, in line with GSMA’s TAP & BCE standards, ensuring timely revenue recognition while keeping cost of clearing and settlement low.

Optimize fixed-line wholesale operations

Provide flexible, tailored solutions for business customers with efficient provisioning, billing and settlements. Our wholesale solutions enhance your fixed-line operations, ensuring reliability and partner satisfaction.

Expand network coverage through RAN sharing

Share infrastructure resources with other operators to expand coverage, reduce costs and optimize network utilization. Our telecom wholesale solutions facilitate effective radio access network (RAN) sharing, enhancing your network’s reach, monetization and efficiency.

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Make every partnership profitable

Beyond operational efficiency, growth demands innovative strategies that set you apart from competitors. Our digital wholesale solutions position your business for expansion by combining state-of-the-art technology with proven expertise. Our comprehensive approach provides practical, sustainable wholesale and partner management strategies that drive long-term success.

Accelerate time to market with a cloud-native monetization platform that seamlessly onboards customers, manages billing and offers flexible pricing models. Designed for rapid scalability, our solutions deliver operational efficiency and support the growth of MVNEs and MVNOs.

Protect your bottom line with proactive roaming quality testing and intelligent traffic routing. Automatically optimize routes and verify service performance to maintain high service standards while minimizing operational costs. Our solutions help you sustain profitability and enhance service reliability. With advanced analytics, you can identify and address inefficiencies before they impact your bottom line.

Real-world results for global telcos

Global telecom providers have achieved transformative outcomes with CSG’s solutions:

35%

TCO savings over five years for an EMEA operator using wholesale managed services

$8M

in annual savings for a wholesale operator achieved through detecting and blocking fraudulent traffic

<1%

revenue leakage realized by an APAC operator with automated dispute management

2.1B

CDRs processed monthly by a leading EMEA operator

Grow your partnerships without limits

Expand into new markets and build thriving partner ecosystems with CSG Digital Partner Management—the solution trusted by over 250 customers worldwide, including top-20 operator groups.

Manage partners seamlessly

Using a single platform to manage all partner onboarding, billing and settlement reduces complexity and time to market.

Strengthen relationships

Offering real-time traffic and statement data access improves partner communication and fosters transparency and trust.

Automate revenue recognition

Streamlining rating, billing and dispute reconciliation means faster payments and fewer errors.

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Sell partner offerings with ease

CSG Quote & Order empowers you to manage and sell complex services with speed, accuracy and agility.

  • Simplify complex configurations: Manage intricate product relationships and enterprise agreements within a single platform for streamlined operations.
  • Real-time adjustments: Instantly update pricing, promotions and order details to meet customer demands and stay competitive.
  • Risk-free deployment: Ensure a smooth transition with zero-code implementation and quick-start deployment, reducing time to value.

Discover CSG Quote & Order

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Unlock flexibility and growth for MVNEs/MVNOs

Boost your MVNO and MVNE businesses with CSG Ascendon, a cloud-native monetization platform designed for rapid scalability and personalized customer experiences. Monetize any business model while ensuring seamless partner and subscriber management.

  • Speed up time to market: Launch new services rapidly, responding to customer needs and market trends in days.
  • Offer flexible business models: Support diverse revenue-sharing agreements, commissions and tiered pricing models, ensuring growth that scales with your business.
  • Manage customer journeys: Simplify operations by managing the entire monetization lifecycle, including real-time charging and policy control across all touchpoints.

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Ensure uncompromised service quality for subscribers

Subscribers expect stable connectivity and fast resolution when problems arise. CSG Assure and CSG Route provide seamless international service by optimizing routing and ensuring superior roaming performance across networks.

  • Advanced fraud protection: Go beyond simply preventing fraud—block it at the source with combined active and passive testing. Protect your network from various fraud schemes, including SIM box/illegal bypass and Wangiri.
  • Continuous monitoring: Keep your network secure 24/7 with end-to-end service-level monitoring. Monitor critical quality of service features like mean opinion score (MOS) in real time to ensure uninterrupted, high-quality service.
  • Proven reliability: Benefit from peace of mind with solutions trusted by more than 150 operators worldwide, ensuring your network runs smoothly and securely.

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Enhance your partnerships with CSG’s Digital Wholesale solution

Spend less time on manual tasks and more time boosting your wholesale business and building thriving partner ecosystems. Fill out the form below to learn how CSG’s industry-leading Wholesale & Partner Management solutions can help you streamline operations, grow your partnerships and increase your bottom line.

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