Let’s solve your toughest problems together
Trying to get to market faster or reduce opex (or both)? Whatever your business goal is, we make it easier to operate your IT systems and processes.
We’ve been able to drive efficiencies and optimizations with [CSG] that we hadn’t been able to fully realize before.
Grow your IT team instantly with managed services
We have over 1,000 CSG managed service experts on our global team. We manage complex systems and projects for you, so you can focus on what counts—growing your business.
- Service management and governance—Includes program and contract governance, as well as risk, quality and performance management
- Service build and implementation—Includes solution architecture, infrastructure sizing, product installation/configuration and system testing
- Transition services—Includes transition planning and support, change management, release and deployment, service validation and knowledge management
- Data configuration and management—Includes data migration (subscribers, transaction types, etc.), reference data management, error management and reporting/analytics
- Service operations—Includes business operations (fulfillment, assurance, billing and revenue management) and IT operations (application and infrastructure management)
Turn CX insights into action
Not sure where to invest next to improve CX? Our consultants, designers and engineers will help you uncover insights, align with stakeholders and turn your vision into reality.
- Better understand your customers and separate the signal from the noise with voice of the customer feedback, experience design assessments and more
- Envision bold customer journeys that overcome friction and pain points through user research, journey mapping, “art of the possible” design and more
- Bring your ideal solution to life with bespoke solution design and development, product microsites, payments, reporting and more
Delivering value with DevOps
As your business needs change, we’ll adapt with them. Our delivery approach uses Agile methods to align releases and DevOps tools and processes to accelerate delivery.
- Increase agility with near-instant change deployment
- Ensure service quality to increase user satisfaction
- Increase innovation cycles without jeopardizing security
- Reduce outages and impact on end customers
- Access the latest functionality with always up-to-date SaaS platforms
Get the internal agility you’ve been waiting for.
Tired of slow project deliveries and costly change requests? Contact us to learn how you can make your IT systems work for you (not the other way around).