Achieve your business goals with our comprehensive solution portfolio.
In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.
Leverage industry-leading technology to solve your business problems.
Simplify the customer billing experience and earn customers’ trust, loyalty, and referrals with CSG Bill Explainer.
A wide variety of industries partner with CSG to succeed.
The Frost Radar for Global 5G Revenue Management and Monetization, 2023 examines how CSPs can fully capitalize on their 5G investments.
Partner with CSG to solve your biggest business challenges.
Get expert insights into the CPQ landscape and learn why Gartner has recognized CSG as a Niche Player.
Explore these resources to help guide your journey.
Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.
Discover actionable strategies for CX success in 2025. Learn how to personalize moments, balance AI, break data silos, and prove CX ROI.
CSG has been recognized for achieving the highest placement in strategy and vision collectively.
The Gartner® Magic Quadrant™ for Configure, Price and Quote Applications evaluates 16 configure, price and quote (CPQ) vendors and positions them based on their Completeness of Vision and Ability to Execute criteria.
Customer Story
With more than 2 million documents processed in six months, the tolling provider increased QA coverage without scaling staff—and…
In public assistance programs, digital adoption matters. Learn how a state agency served its citizens more efficiently using omnic…
Improve the fraud resolution experience by reaching customers in the right moment, on the best channel. Learn how a leading U.S. b…
Optimize your outbound voice campaigns to build trust and reduce churn. Learn how one insurance provider retained millions in annu…
York Water turned to CSG, which prints more than 800 million documents each year. CSG’s size and experience allowed integration …
ADT knew they could re-tool their billing statement to improve their customer experience and reduce call volumes. What they didn�…
How much more effective are ad pages when they’re personalized? A Tier-1 cable operator ran a test using Message Manager to find…
ADT needed to notify a large portion of their home security customers about a necessary equipment upgrade. The company sent out em…
