Company

CSG is committed to helping you compete and win by providing market-leading solutions and support. We’re a trusted partner delivering unfailing commitment in the face of ever-changing market dynamics.

Meet CSG

In today’s interconnected world, the only constant is change. Change in who your traditional competitors used to be, and who your digital challengers are now. Change in the environment in which your business operates, and what your customers expect from brand experiences. And change in how you run your business—shifting from legacy to digital systems while effectively and efficiently managing risk and costs.

Some may see this change as an obstacle. We see it as an opportunity.

At CSG, we’re problem solvers and innovators, tackling the ever-growing complexity of business in the digital age. We’re here to untangle the complexity and help your business thrive no matter the challenge.


About Us

For more than 35 years, CSG has been a trusted partner to some of the most well-known brands, operating across more than 130 countries worldwide. CSG manages billions of critical customer interactions annually, and we do it with a singular focus—an obsession—on our customers’ success.

CSG is a leading provider of revenue management and digital monetization, payments and customer engagement solutions that help our customers:

  • Improve customer engagement and reduce churn
  • Reduce operating expenses and run their businesses more efficiently
  • Quickly launch new digital services and enter new markets
  • Compete and win in an ever-changing global marketplace

Our award-winning solutions are built on proven public and private cloud platforms, available out-of-the-box, custom or through end-to-end managed services. We’ll help you find the deployment model that works best for your business and support your business evolution. Contact us today to learn how we can tackle your biggest business challenges together.

Contact us


Our Mission

At CSG, we deliver innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-end systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.

We help our customers thrive in the most dynamic, challenging and complex market conditions imaginable, and we’re passionate about helping you:

We do this with an unwavering commitment to your success. We’re in this together, and together, you win.


Diversity and Inclusion

We’re on a Journey.

At CSG, we’re committed to building and fostering a diverse, supportive and inclusive work environment where individuality is valued and our people can flourish. We believe our workforce should reflect the world in which we live and that we are stronger because of our differences. By embracing various backgrounds, attributes, experiences and perspectives, we will help our employees, customers and communities thrive while, together, we work toward making social equality a reality.


Awards


Leadership