Industry Associations

You’re at the forefront of your industry—and so are we. CSG is an active member of innovative industry associations so we’re always up-to-date on the latest trends and advancements.

Industry Association Participation


For nearly 30 years, CableLabs has been at the forefront of innovation, transforming how humans, communities and industries connect. Dating back to the launch of HFC in 1992 to the start of DOCSIS® in 1994, CableLabs has directly impacted the landscape of tomorrow. With its in-house R&D teams and innovation teams, as well as its ecosystem of partners from both inside and outside the cable industry, CableLabs works with academia, government, private healthcare, entertainment and beyond to grow the communities of tomorrow. The goal is to create a future that is more useful, more connected and more global, by repeatedly pushing the forefront of innovation, transforming concepts and impossibilities into practical and adoptable everyday uses.





TM Forum is an association of over 850 member companies generating US$2 trillion in revenue and serving five billion customers across 180 countries. We drive collaboration and collective problem-solving to maximize the business success of communication and digital service providers and their ecosystem of suppliers around the world. Today, our focus is on supporting members as they navigate their unique digital transformation journeys, providing practical and proven assets and tools to accelerate execution and platforms to facilitate collaborative problem solving and innovation.




The GSC Group aims to help carriers simplify and improve business processes; enhance bilateral relations; normalize industry benchmarks; and standardize business practices through the establishment of policies and guidelines. Likewise, the GSC provides a venue where Carriers trade experiences and knowledge critical to Telco operations and organization. The GSC priorities are to serve the Carrier Members’ needs, provide a forum for sharing experiences and addressing challenges, and to develop solutions that will assist Carrier Members on process improvements and efficiency gains in their respective daily business operations.




ETSI produces globally-applicable standards for Information and Communications Technologies (ICT), including fixed, mobile, radio, aeronautical, broadcast and internet technologies and is officially recognized by the European Union as a European Standards Organization. ETSI is an independent, not-for-profit association whose more than 800 member companies and organizations, drawn from 65 countries across five continents worldwide, determine its work programme and participate directly in its work.




IBTTA is the worldwide association for the owners and operators of toll facilities and the businesses that serve them.




ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource for success in the credit and collection industry.



PACE is a contact center-focused nonprofit trade association that advances best practices and emerging technology to promote exceptional customer service, business growth, and personal development. As a PACE Annual Supporter, CSG helps the association’s members access a variety of customer engagement tools, technology, and solutions to guide business success.