CSG Data Assurance Services

Federal regulations have restricted how companies can communicate with prospects. CSG Data Assurance Services helps you mitigate risks while optimizing the efficacy of your marketing campaigns.

Improve Your Contact Rate While Reducing Risk

There’s a great deal more at stake since federal regulations tightened the way in which companies can communicate to their prospective customers (voice calls through landlines, mobile phones and even SMS). Failing to comply with these laws can be costly: research shows that litigation costs for non-compliant companies have never been higher. But there’s an even greater cost to ignoring the rules: losing hard-earned trust with consumers and tarnishing your brand’s reputation.

Mitigate risks while optimizing the effectiveness of your marketing campaigns with CSG Data Assurance Services. Assure customers that available data is safe, secure, and encrypted. It starts with a simple but critical step: confirming that contact information associated with an individual is really theirs and is safe to use from a compliance standpoint.


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The Journey of Strategic Business Communications

White Paper | 1.8 MB

Making communications seamless depends on bringing together technology, data, and process optimization. At CSG, we’ve revolutionized the traditio ...

Crisis Communications: Part 2

White Paper | 1.6 MB

A data breach or crisis can destroy the public’s trust in a company, but as important is how the company responds when its reputation is on the l ...

Phone Affinity

Data Sheet | 1.1 MB

CSG Phone Affinity helps companies contact customers by confirming a customer’s phone number has not changed since their last contact. It also he ...

CSG Appointment Notification

Data Sheet | 1.3 MB

Missed service calls are one of the most expensive elements of a customer service cycle. Idle technicians cost companies thousands of dollars every ...

The Rise of the Always Connected Customer

Brochure | 1.5 MB

In the past, you could only connect with customers over the phone, in a letter or on the screen. But today’s digital world has opened up endl ...

CSG Managed Services

Brochure | 221.4 KB

You’re always striving to be better, smarter and faster than your competitors. You can’t do that if you’re laboring over day-to-d ...