CSG Xponent Engagement Channels
Connect with Customers, Anywhere, Anytime: Omnichannel Engagement
Speak as One Brand, to One Customer, in Every Digital Interaction
Build a personalized relationship with your customers across all digital touchpoints. From SMS and RCS to email and beyond, create a cohesive experience that fosters loyalty and drives engagement.
Take Omnichannel Messaging a Step Further
What if it’s not just about where you reach them, but how and when? And what you say? CSG Xponent reliably delivers messages across all channels, but we go beyond basic messaging. We deliver individualized digital experiences that resonate.
Proven results in as few as 30 days
responsiveness to SMS notifications after implementation
reduction in number of fraud cases
incremental revenue lift in 6 months from prescription refills
Master Your Messaging with CSG Xponent
Simplify your communication workflows and boost customer loyalty with a platform designed to help you manage who, what, when, and how you communicate across all channels.
A Proven Track Record
Strengthen your communication and interactive business messaging strategy
Whether you need to add a channel to your customer communication suite or bolster the ones you have, we have ideas for how to make it count.