Connect CSG to the systems you already run
Keep your stack flexible as you move to cloud and best‑in‑breed tools, without rebuilding integrations every time.
How it works
Connect
Use native connectors and APIs to link your existing systems, or configure custom connections when you need something more specific. This keeps you flexible as your stack changes.
Orchestrate
CSG becomes the control layer for journeys and workflows, so steps that used to live across multiple tools and teams run as one coordinated experience.
Activate
Use unified data to trigger the right engagement across email, SMS, print, and other channels, and adapt follow-ups based on what customers do next.
Native Connectors
Protocols & Messaging
Supported Integrations
Data & Databases
Communications & Messaging
CRM & Marketing
Content Management
Social Media & Intelligence
Voice of Customer
Infrastructure & Queue
Data Enrichment & Identity
ERP
CCaaS
SOM
Billing
Model Context Protocol (MCP)
Don't see your system?
This page shows only a portion of what we support. CSG Xponent, our customer engagement platform, offers 150+ prebuilt connectors out of the box. Don't see a fit? We'll help you build a custom connector for your stack.
"The platform's ability to connect to heterogeneous data sources is a standout. We successfully integrate Databases, REST APIs and message queues into a single workflow without friction — into a robust, highly reliable Rules Engine which can handle complex logic to filter, transform and take the next best action."