Wireless Provider Solutions

Solutions

Keep growing your wireless business

Modernize and monetize your wireless business with CSG.

Deliver an industry-best user experience

Reduce costs, eliminate pain points, and strengthen customer retention with a fully unified and centralized AI-driven customer journey.

Expand with cloud-native solutions

Speed things up with our cloud-native platform that simplifies billing, streamlines the quote-to-cash process and embeds AI where work gets done.

Deliver next-gen wireless service

Real-time charging, convergent rating, and multi-business unit flexibility will boost monetization not just today, but well into the future.

Products

Make complex orders easy from quote to fulfillment

CSG for all things wireless

200M

wireless subscribers

150+

operations for B2C/B2B/B2B2X

80+

languages globally

Awards

Recognized for excellence

2026 Gartner® Magic Quadrant™ for Configure, Price and Quote Applications

CSG recognized for completeness of vision and ability to execute in the Gartner Magic Quadrant for CPQ.

2024 Gartner® Magic Quadrant™ for Recurring Billing Applications

CSG recognized for service contract management and fixed recurring billing in the Gartner Magic Quadrant for Recurring Billing Applications.

Forrester Wave™: Merchant Payment Providers, 2024

CSG included in the Forrester Wave for Merchant Payment providers, highlighting our ACH processing and optimization services.

IDC Marketscape Worldwide Enterprise-Focused Subscription & Usage Management Application for Telecommunications, 2025

CSG recognized as a Major Player in the 2025 IDC MarketScape, highlighting the real-time rating and charging, policy control, and provisioning of services that set CSG Ascendon apart from lightweight subscription billers.

Security

Built-in trust for a connected world

Digital transformation that’s as safe as it is swift, from secure cloud deployments that protect subscriber data to automated fraud testing that stops revenue leakage before it starts.

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Frequently asked questions

The platform supports usage-based, hybrid, and tiered charging models through convergent mediation and real-time rating capabilities. Policy control enables dynamic, usage-triggered pricing decisions in real time. Ascendon allows operators to launch new usage-based service tiers quickly using catalog-driven configuration, while journey orchestration communicates usage thresholds, overage alerts, and upgrade opportunities to customers across their preferred channels.

The platform supports B2B2X billing models, enabling wireless operators to offer enterprise and IoT connectivity services with complex pricing, entitlements, and revenue sharing. Mediation handles high-volume, event-based IoT data streams across multiple network generations. CPQ and order management support multi-site, multi-service enterprise deals, and Digital Partner Management handles wholesale and reseller relationships across the expanded business segment.

Our platform supports omnichannel communications across SMS, email, RCS, voice, app, and print, coordinated through a unified journey orchestration strategy covering the full customer lifecycle including plan change notifications, bill explanation, fraud alerts, and outage updates. Journey orchestration ensures each message is delivered at the right time, through the right channel, based on each customer's real-time context and preferences.

Our dedicated MVNO solutions provide pre-built integrations for connecting to host network operators, supporting prepaid, postpaid, and hybrid charging models in multi-tenant environments. Digital Partner Management handles wholesale billing and settlement. The cloud-native architecture reduces infrastructure overhead, and the catalog-driven platform enables MVNOs to launch new service tiers quickly without heavy technical investment or long development cycles.