Business Support Systems (BSS)

Modern BSS capabilities, proven for telco scale

Modernize monetization, billing, and digital commerce without forcing a full rip and replace. Support B2C scale, B2B complexity, partner ecosystems, and embedded AI on a modular BSS foundation.

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What is a business support system (BSS)?

A BSS runs the business side of a telco network. It helps manage products, orders, charging, billing, revenue, and customer interactions so services stay accurate and easier to scale.

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Solutions

BSS capabilities for B2C monetization and B2B growth

Support complex B2B deals, 5G and IoT services, partner ecosystems, and everyday billing operations without a risky rip-and-replace.

Manage more business models on one BSS foundation

Use CSG BSS capabilities to define, price, and bill services across consumer, B2B, and partner offers while keeping control of margin and revenue:

Configure subscriptions, usage tiers, and outcome-based pricing without starting a new IT project for every offer.

Apply consistent discounts, taxes, and credits across brands and regions for cleaner, more reliable billing.

Give finance, product, and sales teams a shared view of contract value, usage, and revenue performance.

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What you gain from BSS built for change

CSG connects commercial change to billing, service, and partner operations so launches move faster, revenue is easier to explain, and modernization feels lower risk.

When offers, contracts, or prices change, CSG helps you push updates through to the systems and teams that need to see them. Product and finance stay aligned, front-line teams know what has changed, and customers receive bills that match what they agreed to instead of surprises that trigger calls and write-offs.

Industries

Built for the business models you support

CSG BSS capabilities help providers manage pricing, billing, partner models, and service complexity, with AI embedded in key workflows to reduce friction and improve outcomes.