The Rise of Mediation as a Critical AI Enabler

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AI is only as effective as the data behind it. In this MWC exclusive video interview, learn why mediation may be the fastest path for telcos to strengthen their data foundation, reduce AI risk, and unlock more scalable, production-ready outcomes.

Key takeaways

As AI strategies accelerate across telecom, one foundational capability is moving back into the spotlight: Mediation. In this MWC exclusive video interview, John Abraham, Principal Analyst at Appledore, and Mayoor Mahendra, Vice President, Network Solutions at CSG unpack why mediation is no longer just a background operational layer, but a critical enabler of AI success.

They discuss how telcos can use mediation to improve data lineage, enrich context, connect siloed systems, and create the strong data foundation needed to move AI from experimentation into production.

For operators looking to accelerate AI outcomes without rebuilding everything from scratch, this conversation offers a practical and timely perspective.

Why mediation is emerging as a strategic priority in the AI era
The role of mediation in connecting siloed network, billing and customer data
Why telecom-specific expertise, open APIs, and scale matter when evaluating mediation platforms
What operators should do now to align AI investments to business value and speed time to production

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