CSG at CCW Vegas
The magic of great CX isn’t what customers see. It’s what happens before they ever reach out.
See the magic behind getting critical moments right at CCW Vegas as CSG reveals how better timing across payments, fraud, and outages can stop issues before they ever reach the contact center. Spend time with our team in Vegas to step into real CX scenarios and see how getting the moment right changes the outcome.
4:00 PM - 7:00 PM
After a full day of sessions, unwind with CSG!
Wrap up your day the right way. Join CSG for our annual happy hour with great food, drinks, and conversation. Recharge, reconnect with peers, and keep the best conversations going off the show floor.
10:00 AM - 3:00 PM
Bring your CX challenges to the table
Sit down with a CSG CX expert to talk through what’s working, what’s not, and where you can make meaningful improvements.
Behind the magic: Meet the CX experts in Vegas
Schedule a meeting
Fill out the form to request a meeting with a CSG CX expert.
What handling moments right looks like
For over 40 years, CSG has helped organizations create the magic behind great CX by getting critical moments right and delivering measurable impact.
Recognized for excellence
Forrester Leader in Customer Journey Orchestration Platforms Forrester Wave™, 2024
CSG Xponent's Leader position in Forrester Wave for Customer Journey Orchestration validates our top-ranked strategy and vision.
CMP Research Leading for Customer Analytics Prism, 2026
CSG Xponent's Leading Vendor designation in CMP Research's Customer Analytics Prism validates our advanced analytics capabilities.
Omdia Challenger for Omdia Universe: Customer Engagement Platforms, 2026
CSG Xponent's Challenger status in Omdia Universe confirms our competitive strength in customer engagement platforms.
Aspire Leader for Leaderboard: CCM CXM Communications Outsourcing, 2026
CSG Xponent's Leader designation in Aspire's CCM CXM Outsourcing Leaderboard confirms our communications management leadership.
Aspire Leader for Leaderboard: Communications Experience Platforms, 2026
CSG Xponent's Leader position in Aspire's Communications Experience Platforms Leaderboard demonstrates our CX platform excellence.
Omdia Challenger for Omdia Universe: Customer Engagement Platforms, 2025
CSG Xponent's Challenger status in Omdia Universe demonstrates our competitive position in customer engagement platforms.
2025 Banking Tech Award for Best Personalization & User Experience Solution
Xponent earned the 2025 Banking Tech Award for Best Personalization & User Experience Solution—proof that it works in the real world, not just on paper. Banking Tech Awards recognises outstanding achievements across fintech, attracting hundreds of entries worldwide every year.
IDC Major Player for IDC MarketScape: Worldwide Customer Experience Platforms for Telecommunications 2025 Vendor Assessment, 2025
CSG Ascendon and Xponent's Major Player designation in IDC MarketScape validates our leadership in telecommunications customer experience platforms.
