Datasheet
Customer Communications & Operations for Utilities
Today, it’s not enough for utilities to provide uninterrupted service—you must deliver a seamless customer experience.
Customer Communications & Operations for Utilities
Drive customer understanding and action with a comprehensive print and digital communications strategy.
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CSG Bill Composer
Transform your billing statements into compelling customer touchpoints—on any channel. CSG Bill Composer is a self-service hub to compose, design and personalize statement communications for print or digital.
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CSG Interactive Bill
Improve your customer billing experience with CSG Interactive Bill. Discover how this advanced solution can enhance efficiency.
Customer Story
York Water Modernizes Monthly Bills
By outsourcing the process of printing and mailing customers’ monthly bills to CSG, York Water halved its time from meter reading to billing and rededicated 60 hours per week of employee time to customer service-focused tasks.