Engage. Empower. Entertain. Your customers demand dynamic experiences from their digital content, whether that’s videos, streaming music, or online gaming. You need a well-designed direct-to-consumer experience that keeps them coming back.
Quickly deliver and scale OTT (over-the-top) services with CSG. Offer TV, video, music, online games and other forms of digital entertainment across new digital channels. Deliver the content customers want—how they want. Content is available to everyone, but give your customers a personalized experience to make them feel like they’re an audience of one. Tailor experiences based on geography, payment recurrence (annual or monthly), or household roles (parents and kids).
CSG supports more than 20 consumer apps for mobile, desktop and TV devices…and growing. We help you deliver personalized content experiences to any customer on any device, so they’re engaged and entertained. Whether they’re watching live or on the go, consumers can get content when, where and how they want. Don’t tie customers down with a monthly bill—let them pay monthly, yearly, or as they go. Reward customers for their loyalty with coupons and vouchers—and keep them coming back for more.
Use history, habits and preferences to personalize experiences (favorite show, team, etc.) and gain audience insight. Localize content to suit different markets, languages and currencies. And manage entitlements and content permissions to make sure only authorized fans can access content.
Customers should be able to watch what they want—and pay how they want. Subscription? Transaction? On demand? No problem. Our digital video solution covers them all, including TVOD, SVOD, EST and AVOD. Use eWallet capabilities to process payments on any device in real time, including: prepaid, credit or debit cards, loyalty programs, gift cards or third-party digital wallet offerings.
Make it easy for consumers to search, find and buy premium content on any channel or device. Deliver your live and on demand content through iOS, Android, Xbox, and smart TVs. Control the number of devices customers can access content on, while still giving them the freedom to access it anywhere.
The opportunity: Customer demand for digital services is higher than ever. The catch: your costs and time to market need to be lower than ever. The solution? A billing platform that lets you design, deliver, charge and bill for services as fast as the market changes. Make your billing better with CSG.
Ascendon enables you to quickly and confidently enter the Internet TV market. Our SaaS-based delivery model ensures a lower overall cost structure, ...
The Digital Economy is here. And it’s here to stay. Participation is no longer an option. Organizations must position their digital services prog ...
Ascendon powers business models so you can support any digital service you dream up—and deliver in a way that puts the customer first. So go ahea ...
Digital e-gifting accounts for nearly $19 billion dollars globally in revenues, which is approximately 11% of all gift card spen ...
Many online charging systems (OCS) that claim to be cloud-native aren’t taking advantage of everything the cloud has to offer. The solutions are ...
As businesses see more of their workforce go remote, their HR and IT departments strain to respond to increased support requests from employees. Wi ...
CSG commissioned a Forrester study covering how end-to-end CX solutions break down silos and optimize data management.
Read a commissioned s ...
CSG’s Chad Dunavant talks about how CSG Ascendon Rating & Charging’s cloud-native microservices are setting the stage for 5G and Io ...
Haifa El Ashkar, Executive Director of Managed Services at CSG, joined The Light Reading podcast to discuss the convergence of mobile identity, blo ...