The earth has finite natural resources. As a steward of these resources, your job is provide power as safely, cleanly and affordably as possible. But you also need to help customers do their part to sustain the environment, whether it’s signing up for paperless bills or learning about the latest energy saving tips.
CSG helps utilities engage with millions of customers over print, voice, SMS, MMS, mobile push notifications, email and more. Use our solutions to design and deliver billing statements to your customers with the smallest environmental impact possible. Build IVRs to field customer calls at scale and use surveys to gauge customer satisfaction. And control your technicians’ scheduling and routing with our field service management solution. We also offer multiple payment options so customers can pay their bills whichever way is easiest for them.