CSG ACSR
Customer interaction is a key part of delivering reliable and efficient customer service. Provide agents with accurate and detailed customer information with ACSR.
Let customer service representatives (CSRs) quickly and easily access account information to provide a great customer experience with ACSR. Customer service representatives (CSRs) can easily navigate the platform and switch between screens to perform customer care and billing functions. In addition, CSRs can view all the services their customers have. Reduce agent training time with an easy-to-learn, intuitive interface.
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