CSG Assure Voice Quality Testing

Operators are facing revenue loss and deteriorating quality in their international voice business. Until now. Provide a better end-caller experience with Assure Voice Quality Testing.

Measuring the Experience

Poor voice quality is a common problem (especially for international calls), due to the different network technologies and topologies a call traverses. It isn’t possible to test the end user’s quality experience with live traffic analysis—it only captures signaling parameters, not the actual voice data stream.

With CSG Assure, verify the end-to-end caller experience by measuring the “mean opinion score” (MOS). Assess the end customers’ perception of the call quality, and automatically verify the call quality of your premium service level.


Resources

Explore

  • By Type

Wholesale Managed Services

Data Sheet | 1.1 MB

Deliver innovative services faster and cut costs from your business with CSG Wholesale Managed Services. CSG Wholesale Managed Services transforms ...

CSG Digital Wholesale

Brochure | 1.6 MB

CSG Digital Wholesale is a digital partner management and monetization settlement solution designed to handle the digital partner settlement lifecy ...

Detecting and Stopping International Telecom Fraud

White Paper | 1.2 MB

Telecom fraud not only impacts CSPs’ bottom lines—it also impacts CSPs’ relationships with their customers. Degraded voice quality and latenc ...

Wholesale Billing Management Solutions SaaS

Data Sheet | 2.0 MB

The CSG Wholesale Billing Management Solution Suite—Settlement, Roaming Settlement, Routing Optimization, Assure and Exchange—helps you protect ...

CSG QoS Monitoring

Data Sheet | 2.4 MB

Proven for real-time voice QoS monitoring for IPX networks, CSG QoS Monitoring addresses QoS and Fraud problems through near real-time analytics to ...

CSG Dispute and Reconciliation Management

Data Sheet | 2.0 MB

CSG offers software, service and consulting in the Dispute and Reconciliation Management space, and addresses one of the central pain points for a ...