CSG Advanced Convergent Platform (ACP)

Support video, data, wireless, home security and voice services for residential and commercial accounts with ACP.

Cable Billing and Customer Care

CSG Advanced Convergent Platform™ (ACP) is our proven solution for cable billing, customer care and business optimization. ACP is the market leader in the North American cable and DBS industry. We provide a reliable, outsourced, fully functional, customer care and billing platform.

At CSG, we know seamless customer experience is critical to your business and ours. Our proven customer and billing management platform supports the entire buying journey, from account setup, install and upgrade.

ACP’s pre-integrated approach to billing and revenue management gives you the flexibility to scale billing operations with ease. We’ll handle the heavy lifting of syncing all of your systems, so you can focus on satisfying customers and growing your business.

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Product Configurator

Dynamically create, present, and order complex pricing and bundles for sale to your customers.


Provide CSRs with accurate and detailed customer information at their fingertips, so you can reduce call times (and customer frustration).

Business Reporting

Simple but powerful: timely insights that help you make smart business decisions.


CSG offers several easy-to-use interfaces to allow our clients or vendors to integrate with CSG’s billing system.



  • By Type

CSG Advanced Convergent Platform Brochure

Brochure | 4.4 MB

Evolving technology is driving change. New opportunities are being enabled by rollouts of network technologies such as fiber ...

Light Reading | Why the cloud is not just another data center


Moving to the public cloud has to be embraced as a company-changing event. By creating an environment that features a people ...

Custom Rules Engine

Data Sheet | 1.2 MB

Are there flaws in your customer care processes that cause friction and cost revenue? Fix them with intelligently designed business rules. The CSG ...

Podcast: CSG’s Haifa El Ashkar Discusses Mobile Industry Disruption on The Light Reading Podcast


Haifa El Ashkar, Executive Director of Managed Services at CSG, joined The Light Reading podcast to discuss the convergence of mobile identity, blo ...

Security Data Orchestrator

Data Sheet | 2.7 MB

CSG Security Data Orchestrator enables you to streamline the handling of alert and log information and strengthen your security operations. The sol ...

CCW Market Study: The Future of the Contact Center in 2019

Industry Report | 1.6 MB

“CCW Market Study: The Future of the Contact Center in 2019” dives deeply into a variety of technologies, best practices and case studies that ...