CSG Advanced Convergent Platform (ACP)
Support video, data, wireless, home security and voice services for residential and commercial accounts with ACP.
CSG Advanced Convergent Platform™ (ACP) is our proven solution for cable billing, customer care and business optimization. ACP is the market leader in the North American cable and DBS industry. We provide a reliable, outsourced, fully functional, customer care and billing platform.
At CSG, we know seamless customer experience is critical to your business and ours. Our proven customer and billing management platform supports the entire buying journey, from account setup, install and upgrade.
ACP’s pre-integrated approach to billing and revenue management gives you the flexibility to scale billing operations with ease. We’ll handle the heavy lifting of syncing all of your systems, so you can focus on satisfying customers and growing your business.
Are there flaws in your customer care processes that cause friction and cost revenue? Fix them with intelligently designed business rules. The CSG ...
Haifa El Ashkar, Executive Director of Managed Services at CSG, joined The Light Reading podcast to discuss the convergence of mobile identity, blo ...
CSG Security Data Orchestrator enables you to streamline the handling of alert and log information and strengthen your security operations. The sol ...
“CCW Market Study: The Future of the Contact Center in 2019” dives deeply into a variety of technologies, best practices and case studies that ...
You’re always striving to be better, smarter and faster than your competitors. You can’t do that if you’re laboring over day-to-d ...
Learn how CSPs can cut through the clutter with a more strategic approach to offer management.