Fierce competition in telecom has created an industry where automation and efficiency are becoming vital to survival. Information exchange must be efficient, to combat constant rate sheet adjustments and invoice disputes. It is vital that each change to agreed data is formally recorded and accepted to minimize contractual disputes—time-consuming work if conducted manually.
CSG Exchange controls the transfer of partner information without needing to deploy hardware, software or skilled resources. Agreement and rate information is validated upon receipt, with details down to the line level. The service also provides an independent repository for all agreements, which can be used as a formal point of reference during partner disputes.