There’s a big difference between eBill adoption (customers receiving an electronic bill) and suppression (not receiving a printed bill). Suppression is where the cost savings happen. We can help you drive both adoption and suppression with our suite of eBilling and customer communication solutions.
CSG’s electronic bill payment and presentment solution, Precision eBPP, enables customers to pay their bill online and encourages print suppression. Present full statement detail electronically, encourage print suppression and send monthly email notifications in real time or in batch to avoid any outstanding payments. Offering self-service options reduces contact center calls, saving you time and money.
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