CSG Precision eMail

With hundreds of billions of emails sent every day, how can you make sure your bills, statements and promotional emails are read by customers? Use CSG Precision eMail.

Increase Inbox Engagement

There were more than 269 billion emails sent every day in 2017—how can your make your emails stand out from the crowd? Connect with your entire customer base with personalized, targeted emails with Precision eMail. Let customers know about new offers, share sustainability tips and communicate any important account information. Track email opens and bounces with a robust reporting tool to make sure all your messages are getting through.

Precision eMail lets you send transactional and marketing messages from a single solution, at scale. CSG sends over 140 million emails every year on behalf of our customers. Our cloud-based platform ensures emails to your customers are delivered quickly, and our flexible templates make it easy to build any email. Send in real time or in batch—whatever works best for your business. In addition, we provide real-time analytics and reporting on critical email metrics including bounces, open rates and clicks, so you can see what messages are resonating and where you can improve.



  • By Type

Vaccine Communications

Brochure | 3.0 MB

While your supply chain and clinical teams figure out how to handle the distribution, have you determined how you’ll effectively respond to the d ...

CX Market Leaders In Telecoms: Expert Insights eBook

eBook | 2.7 MB

As a handful of operators begin to make progress on prioritizing customer loyalty, this report will explore how four CX practitioners are overcomin ...

Webinar Recording: Great CX Cuts Cost and Drives Business Results

Video | 67.2 KB

59% of companies agree customers are demanding more personalization but there is a gap between the companies with the resources to create cohesive ...

Podcast: CSG’s Haifa El Ashkar Discusses Mobile Industry Disruption on The Light Reading Podcast


Haifa El Ashkar, Executive Director of Managed Services at CSG, joined The Light Reading podcast to discuss the convergence of mobile identity, blo ...

The Journey of Strategic Business Communications

White Paper | 1.8 MB

Making communications seamless depends on bringing together technology, data, and process optimization. At CSG, we’ve revolutionized the traditio ...

The Rise of the Always Connected Customer

Brochure | 1.5 MB

In the past, you could only connect with customers over the phone, in a letter or on the screen. But today’s digital world has opened up endl ...