CSG Precision eMail

With hundreds of billions of emails sent every day, how can you make sure your bills, statements and promotional emails are read by customers? Use CSG Precision eMail.

Increase Inbox Engagement

There were more than 269 billion emails sent every day in 2017—how can your make your emails stand out from the crowd? Connect with your entire customer base with personalized, targeted emails with Precision eMail. Let customers know about new offers, share sustainability tips and communicate any important account information. Track email opens and bounces with a robust reporting tool to make sure all your messages are getting through.

Precision eMail lets you send transactional and marketing messages from a single solution, at scale. CSG sends over 140 million emails every year on behalf of our customers. Our cloud-based platform ensures emails to your customers are delivered quickly, and our flexible templates make it easy to build any email. Send in real time or in batch—whatever works best for your business. In addition, we provide real-time analytics and reporting on critical email metrics including bounces, open rates and clicks, so you can see what messages are resonating and where you can improve.


Resources

Explore

  • By Type

The Journey of Strategic Business Communications

White Paper | 1.8 MB

Making communications seamless depends on bringing together technology, data, and process optimization. At CSG, we’ve revolutionized the traditio ...

The Rise of the Always Connected Customer

Brochure | 1.5 MB

In the past, you could only connect with customers over the phone, in a letter or on the screen. But today’s digital world has opened up endl ...

5 Tips for Leveraging Proactive Customer Care

White Paper | 1.3 MB

Everyone, from the C-Suite to the contact center, wants to make sure customers are happy. That’s hard to do if you don’t know what cust ...

CSG Managed Services

Brochure | 221.4 KB

You’re always striving to be better, smarter and faster than your competitors. You can’t do that if you’re laboring over day-to-d ...

CSG eCare Suite for Utilities

Data Sheet | 1.1 MB

In today’s environment, utilities providers need to reduce their environmental impact and save costs with innovative, secure tools that allow ...