Services

CSG’s commitment to delivery success lets our customers get to market fast, and with confidence.

Committed to Delivery Success

No one knows CSG solutions better than us. We’ve got the proven results of deploying, managing and hosting our portfolio across a wide range of operational models. With more than 500 deployments across the world, we have helped companies scale from zero customers to millions in rapid time. We know what it means to work to scope, on a timeline and to budget to help you achieve your goals.

 

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Core Competencies

Getting the most out of your investments is a critical part of business success. CSG is a proud partner, collaborating with you to drive growth and innovation while reducing your total cost of operations. We’re here to help you achieve your business goals.

Full Services Portfolio

From business consulting to implementation to managed operations, CSG has a comprehensive services portfolio that lets you maximize value from your strategic investments.

Commitment to Best Practices

CSG is committed to innovation in how we deliver. We incorporate industry best practices such as PMI, TM Forum Frameworx, ITIL, DevOps and Scaled Agile Framework (SAFe) to deliver products and services with agility, speed, reliability and minimal downtime.

Think Global, Act Local

Our expert team has implemented solutions in over 100 countries. Our development, services and support teams are deployed in every region, so expertise and local knowledge are always on hand through a globally distributed delivery model.


Capabilities

Managed Services

With CSG Managed Services, we apply our experience and expertise to create long-term relationships linked to our customers business outcomes supporting and evolving infrastructure, applications, and BSS operations to deliver business improvements while controlling operational and capital costs.

Transformation Services

CSG provides a comprehensive portfolio of services to help customers undertake complex transformation programs. We work with you to evaluate the best delivery model and provide recommendations to drive change. Talk to our experts about:

  • Business and technology consulting
  • Digital transformation services
  • Transformational program management
  • Platform engineering
  • Multi-vendor management

Governance Services

Your success is our success. We work with you top-down and bottom-up to ensure every aspect of our services delivers to your business expectations. Our governance services include:

  • Program management
  • Quality and risk management
  • Contract and financial management
  • Compliance services
  • Escalation management

Implementation Services

CSG’s highly experienced implementation consultants are the key to ensuring you maximize your investment. Combining expert product knowledge, extensive industry experience, and a collaborative-based iterative delivery approach, our professionals have unmatched ability to design and deliver world-class implementation of our products and integrated solutions, with comprehensive services covering:

  • Infrastructure implementation
  • Solution delivery
  • Integration services
  • Data migration
  • Testing services
  • Project management office (PMO)

Operation Services

Our commitment to you is ongoing, supported with a wide range of services to ensure smooth, efficient and cost-effective operations. CSG does this through integrated teams, automation and instrumentation for faster release rate and mean-time resolution as well as improved transparency, accountability & quality. Operational services include:

  • Application management support
  • Business operations
  • Infrastructure operations and capacity planning
  • Security operations
  • Performance management services
  • Data management
  • Maintenance services

Recommended Resources

Managed Services Brochure

Partner with CSG Managed Services to translate your strategy into a vision for how your BSS should evolve.

Download Brochure

 

10 Companies Killing It at DevOps in 2020

Read about CSG’s  DevOps modernization effort in this TechBeacon article

View Article

 

DevOps & Modernization: An Engineering Excellence Story


Resources

Explore

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Wholesale Managed Services

Data Sheet | 1.0 MB

Deliver innovative services faster and cut costs from your business with CSG Wholesale Managed Services. CSG Wholesale Managed Services transforms ...

African Wireless Managed Services

White Paper | 3.4 MB

Africa’s massive size alone has presented a connectivity challenge unlike anywhere else in the world. Africa’s telecommunications service provi ...

CSG Managed Services

Brochure | 221.4 KB

You’re always striving to be better, smarter and faster than your competitors. You can’t do that if you’re laboring over day-to-d ...