CSG is a global leader in customer engagement solutions. From AI-driven IVR to CSG’s Real-Time Traffic solution that optimizes toll prices during traffic congestion, our tools can help transportation companies and their tolling agencies make their citizens’ lives easier.

Connect with customers anytime, anywhere, on any channel, at any stage in their customer journey. And connect each interaction to the one that came before for a seamless, intuitive experience. CSG provides flexible, personalized customer communications management solutions and an integrated omnichannel approach. We’ll help you deliver a unique customer experience across digital and traditional channels.

Privacy Policy

Terms of Use

© 2020 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved

CONNECTING AND ENGAGING COMMUNITIES

CSG DELIVERS

1.5 BILLION TRANSACTIONS PER YEAR

Reaching more than half of all U.S households.

5.3 BILLION PAYMENTS PROCESSED PER YEAR

Process 310 million annual credit card payments & 137 million ACH payments

1 BILLION DOCUMENTS PRINTED PER YEAR

Top 10 USPS First Class Mailer

ISO 27001:2013 CERTIFICATION

Core competencies also encompass PCI DSS, NIST, HIPAA, GDPR and CCPA

CSG SOLUTIONS

CUSTOMER COMMUNICATIONS

Let people connect to their provider
anytime, anywhere, on any device

Learn More

SMART CITIES: CONNECTED CAR, CONNECTED DEVICES

Create a connected everywhere experience

Learn More

Download White Paper

REAL-TIME TRAFFIC

Trigger alerts based on traffic events and monetize tolls in real time 


CONVERSATIONAL AI

Provide tomorrow’s service experience,
available now in 30+ languages

Download Data Sheet


JOURNEY ORCHESTRATION

Enable your customers to self-serve 

Learn More


PAYMENTS

Enable transportation entities to accept
payments through any channel



EXPERIENCE DESIGN

Turn everyday interactions into outstanding digital experiences 

Learn More

Download Case Study



KIOSK

Make it easy for customers to pay their bills on the go

Learn More

REPORTING AND ANALYTICS

Access relevant insights in real-time

Download Case Study


CUSTOMERS

Get Started