IM CSG Disclosure Portal

Data Sheet | 1.0 MB

CSG Disclosure Portal provides your call center agents with a tool to communicate disclosure notices accurately and consistently. Agents can personalize the disclosure message by including the optional variable values such as the customer’s name, percentage rate, and date, to ensure the customer receives the most appropriate disclosure terms. The solution makes it easier to manage and monitor your compliance efforts and ensure that your strategic customer interactions are not just more precise, but also more personal and engaging.