Strike a Balance Between Regulatory Risk and Customer Experience

Strike a Balance Between Regulatory Risk and Customer Experience

When customers moved to mobile, regulatory rules followed. State and federal regulations dictate when and how you can talk to customers, making it difficult to communicate with them and form a relationship. By following the COST methodology in this paper, you’ll learn how to send the right message at the right time on the right device—all while following industry guidelines.

Resources

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  • CSG Conversational Commerce
    417.0 KB | Data Sheets
  • CSG at The Pay TV Show 2018
    Videos
  • The Customer Journey Guidebook
    6.2 MB | White Papers
  • How to Succeed at Data-Driven Journey Orchestration
    16.5 MB | White Papers
  • Journey Hub
    1.7 MB | Data Sheets